All Comments (51)

Anonymous
Anonymous Apr 21, 2015 09:06 AM
0

Got the call this morning but did not answer. Too many scams around. If I don't recognize the phone number, I don't answer. My daughter was scammed 6 months ago via e-mail and phone call, supposedly from BofA. She was fooled and gave them her information. Her account was compromised and she lost money. After working with BofA, she now has a new account and pays for a service that monitors and safeguards her personal information. NEVER EVER EVER give out personal information to any request (phone, text, e-mail) that YOU did not initiate. Not to anyone. Good luck.

Anonymous
Anonymous Apr 17, 2015 09:06 AM
0

received an uninitiated replacement BOA card last week, but it is 3 years before expiration without any of the card security or options on it ( self pic, school logos, etc) I think it is BOA but not well executed

Caller: boa
Phone Number Complaint Reporter
Anonymous Mar 29, 2015 06:16 AM
0

a text will come first. then a fake bank call. says fraud charges on account. hang up and call bank with direct number you know like I did and verify. bank confirmed my suspicions. Scamer!

Caller: Bank Of America
Gary
Gary Feb 20, 2015 11:35 PM
0

I received a call from this phone number with an automated message saying that a new card had been sent to me, my card was being canceled, and that I needed to activate the new card or contact BOA. I was travelling, and therefore had not received the new card, so I went to a BOA office. They confirmed that the call was from their fraud department via an automated outbound calling service, directed me to an email they had also sent twelve days earlier that I had not noticed, and both confirmed and demonstrated that the card was now canceled. While waiting to talk to someone at the bank I also found a number of other people who had received the same notification call, who had already talked to the people working at the bank, and who were going through the process of getting a new temporary card issued. Last, I also found references online to this specific number associated with BOA going back as far as 2006. This included a ZDNET article about how BOA has in the past turned this and other phone numbers related to customer service for their ATM cards on and off at times, which has in turn caused clients hassles. I believe it is a legitimate number BOA is as of February 20, 2015 using for outgoing automated notification calls. I infer that they might change that use at some future time.

Caller: Bank of America consumer card fraud services
Anna
Anna Jan 13, 2015 01:28 PM
0

They are BOA. I received a new card the day before the call.

Caller: BOA
Common Sense
Common Sense Oct 17, 2014 12:19 PM
0

Rec'd call and immediately hung up and called BOA directly. They did confirm that my debit card was a part of the Home Depot security breach. She was able to provide which card would be replaced and when it was sent. It is not a scam but always call the ORIGINAL company that it is referencing for your own peace of mind because next week it could be fake.

Caller: RoboCall
nottooskeptical
nottooskeptical Sep 16, 2014 10:50 AM
0

Automated voice identified itself as calling on behalf of Bank of America. Stated I needed to call the phone number provided on the front of the replacement debit card I had received in the mail due to fraudulent activity on my account. I WAS notified via e-mail recently that a replacement debit card was being mailed. I DID receive the replacement card a few days later. It DOES have a sticker with an activation number. I had not activated it yet but should soon. The message left today seemed to coincide with all of these events. I think it is legitimate.

Caller: Bank of America
Otabek
Otabek Sep 13, 2014 10:21 AM
0

Hey go to bank of america web-site and you will see that this number is listed there for international. It is not a scam!

Caller: 315 724 4022
Phone Number Complaint Reporter
Anonymous May 28, 2014 05:25 PM
0

Don't fall for this. I called the back and they confirmed there was no issue with my card. I don't trust those who say it is real. They are probably part of the scam.

Caller: Supposedly Bank Of America
Phone Number Complaint Reporter
Anonymous Mar 9, 2014 07:27 AM
0

don't want this person calling

Caller: Unknown
Lisa
Lisa Feb 18, 2014 11:55 AM
0

My daughter, who is only 15, received text message alerts from Bank of America saying that her card was being used fraudulently. The only problem is - she does not have a Bank of America account and the text message was for someone else's name and account. Right after the texts, she received a call from this number. She didn't answer it. She sent me a screen shot of the text messages and the phone number that called her. I ran to Bank of America next to my office and the manager confirmed that it was a scam. He called the number and it was to accept an overseas collect call. Beware of this scam.

Caller: Not sure
Anonymous
Anonymous Dec 31, 2013 07:01 AM
0

DEFINITELY SCAM. DID NOT GIVE INFO. CALLED BOA IMMEDIATELY, AND THEY CONFIRMED.

Anonymous
Anonymous Dec 11, 2013 08:53 AM
0

I just received a call from 315-724-4022. The number 315-724-4022 is the phone number on bank of america's website for their international fraud department BUT when you answer the call it states that their is fraudulent activity on your bank of america atm/debit card. The automated message states for you to call another number of 877-833-5617 WHICH IS NOT BANK OF AMERICA'S NUMBER. THIS IS A FRAUD. I called Bank of America to confirm and they stated that the number given is not theirs. The scam is when you call the fraudulent 877-833-5617 and enter all of your information from your atm/debit card, social security number, expiration date and the code on the back. It is then collected by the scammer and used else where with all of your correct information that you just provided by touch dialing it in to the key pad. DO NOT FALL FOR THIS! THIS IS A SCAM!

Anonymous
Anonymous Nov 15, 2013 02:24 PM
0

I did have suspicious activity on my card just prior to this number calling. However, they kept calling after my card was deactivated and I spoke to claims department while at the bank. They asked for name and date of birth to person living withe, and then my log in information for my online banking. That sounds suspicious to me! I did not give any information to them!

WL
WL Nov 6, 2013 10:10 AM
0

I received a phone call from this number. I didn't pick up. Then I received a text alert from the bank that my debit card was limited and I had just gotten this new debit card last month. So I called the number back. I did not give them my debit card number because I was nowhere near my office to get my purse. I just gave them my SS# and my DOB to verify my identity. They listed my past transactions for today and yesterday. So I did believe that I was receiving a phone call from the bank. They transferred to the ATM Fraud department next. The lady did asked me for my husband's name and DOB just to verify my one and only ATM withdrawal with the correct date and location. I asked her if I would have to receive a new debit card like I did last month. She even gave me my old debit card number so I knew it was a legit call. I read all the reviews on this site and called the number on the back of the card. The BoA customer did verify that this is the ATM Fraud Protection Number. This is a legitimate number but I would say call BoA first and then verify the number calling you and then have them connect you to this department.

Caller: Bank of Americal ATM Fraud Protection
TS
TS Oct 28, 2013 12:30 PM
0

Whoever says that this # is valid and the scum on the other end of the line are for real is either and idiot or one of THE PEOPLE ON THE OTHER END OF THE LINE. This is a complete attempt at fraud!!!!!!

Caller: B of A
michael g
michael g Oct 18, 2013 05:10 AM
0

Valid but indifferent This number is their fraud protection department. I tried to pay online to my insurance company, info was submitted was valid and had enough funds, but the transaction was refused by BOA. I tried three more time thinking I may have entered something in wrong. Problem the same - refused. I then received a text from BOA about sketchy transactions taking place. I went back and changed payment type from debit to echeck and it went through fine. This is BOA fraud checking the 3 debit card transactions were me. Yes! they are, let me spend my money, this is a major insurance company not one for a block list BOA.

Caller: BOA
Castle
Castle Jul 9, 2013 09:14 AM
0

This is a LEGIT call from bank of america about a new debit card being sent out to me, I did receive legitimate documents in the mail advising me of the same thing i was told in the voicemail from this ph#. A new card with my photo on it was included in the packet.

Caller: Bank of america
Anonymous
Anonymous May 10, 2013 09:41 AM
0

On Monday the 6th I received an automated call from BoAs 800 number saying I would receive a new debit card because a merchant I had used my card at may have stolen info from my card. I got the new card on Tuesday, that's when the calls from the 315 number started. I just got another call from it. I would not answer the call, I instead called the 800 number on the back of my card. The gentleman I spoke with assured me that BoA would NOT call me from that number because it's their overseas number. In fact he said the number may have been highjacked. He explained to me that there is a device that thieves buy that allows them to make their phone number look like someone elses. He also said Boa will NOT ask for your ss# or birth date.

Kim
Kim May 9, 2013 09:21 AM
0

I got a call from this number and all they asked for was the date of birth of my husband because I was answering the call in regards to his debit card. They asked me to verify 2 transactions and I was online to see them as well, which both of them were legit. I then called BOA with the number on the back of my card and they verified that the call was also legit. He told me that thiefs aren't going to have transactions, with all the information, available to them. In the past, I made the mistake of giving out too much information and had a credit card opened in my name, color me the idiot, so I know not to do that again.

Caller: Bank of America

Add Comment

By clicking "next" you agree with the EveryCaller.com Terms of Service and Privacy Policy.

You might be interested in checking reports for numbers

Other phone numbers in the +1 315 area code