All Comments (11)

FCC Complaint
FCC Complaint
Oct 27, 2012 12:40 PM
0

Unwanted credit card services.

Caller: Citizens Bank
Bethany
Bethany Oct 17, 2012 12:21 PM
0

I always google unknown numbers before answering. I get this number every few months. I never answer, and they never leave a message.

FCC Complaint
FCC Complaint
Sep 10, 2012 08:42 PM
0
Caller: none
Anonymous
Anonymous Jun 26, 2012 08:11 AM
0

Caller identified herself as being from Citizens Bank, conducting a short survey. She asked if either my husband or I had recently made a transaction at a specific Citizens branch location. The answer was no & the survey ended. After the call I looked up all Citizens Customer Svce. phone numbers which do not list this '800' number. I then phoned the Customer Svce number shown on our bank statement, to inquire about the call we'd received. The rep I spoke with investigated & informed me that Citizens Bank does use the company associated with the caller, for various surveys. Had our answer been "yes", the survey would have pertained to the level of customer service received at the branch office. She also said no one can call the 671-7916 back as it is an outgoing only number, and call-backs should/would be referred to a different number. All in all this was apparently a real survey & not some kind of scam.

Phone Number Complaint Reporter
Anonymous Jun 25, 2012 12:26 PM
0

said it was a courtesy call and when I asked what it was about they refused to answer me.

Caller: Citizens Bank
Lucretia
Lucretia Dec 21, 2011 05:52 PM
0

Repat calls. Many times a day, every day. Either I don't answer, or yell STOP CALLING!

Caller: 800 service
Caller ID: 800-671-7916
jon
jon Apr 9, 2011 03:53 PM
0

Claimed to be citizens bank possible problem with account. Asked for name which I gave and then asked for account. I said no you have my name you can look it up. They said they could not. I then called citizens customer service and they did not know the number and stated they never ask for account.

Caller: claimed to be citizens bank
Caller ID: 1-800-671-7916
Unemployed
Unemployed Mar 5, 2011 12:30 PM
0

I don't know if I will take the blame to the CEO of Citizen Bank ,reason,no" CITIZEN BANK" title wasn't display on the ID caller unit and no message wasn't left on the answer machine, period! I check the website for this number and called the bank and they won't give an answer if this number came from that bank.That is not right. I ask again if this number came from the bank,again,no answer ,well if they won't do anything about to stop this sucker ,if this going on again and again ,just wait when I will show up and I will allow the U.S. Criminal Investigations Service Agents to go after you ! My phone had been trace 3 time,good luck! Oh by the way ,the number to call this center is "1-877-876-2455"Again ,I would like a honest answer,if there no honest answer,then they should be let go just like it happen to me !

Caller: 1-800-671-7916
Caller ID: 1-800-671-7916
FCC Complaint
FCC Complaint
Apr 15, 2010 12:00 AM
0

Citizens Bank

FCC Complaint
FCC Complaint
Dec 7, 2009 12:00 AM
0
Caller: "toll free call"
FCC Complaint
FCC Complaint
Dec 7, 2009 12:00 AM
0
Caller: citizens bank

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