This is bogus number. I got a message from them regarding a card I don't even have. Tell me that's legit number from AA Fraud unit. Don't even see any post from AA validating that here either. Would your bank call you and ask for your card number? Wake up, please!
All Comments (16)
I recently made three different purchases with a few thousand dollars each. Then I got an email from this fraud unit, telling me to call this number. I did. All I needed to do was to enter my card number and then say yes to the most recent three purchase amount the machine announced. Yes, this is an American Express phone Number.
This is a legit American Express Fraud unit phone #. I received 2 calls from them and then checked my account. They wanted to know if a purchase made for fuel was me. Said yes and that was it.
I got a call today from this number 1-800-824-9289, google and found this thread. (At the time, my card won't allow me to purchase stuff online, the retail site told me to call my credit card company or use another card). As far as my experience go, this particular number is legit. Within 5 minutes of machine answering, and conversation with a representative, they lifted my flags (caused by a $1 charge from another online retail). And when I questioned if this call was legit, the female representative said I could call the back of my card to validate this call. I did not call american express because I was able to place the order right after.
Supposedly AMEX, I dont have an AMEX. Hit 0 like 10 times to get an agent...told them I didn;t have an AMEX and they started asking me for personal information. Could be AMEX but I highly doubt it, be careful with this one...