Reminder / Notification Call
9,913 Blocked Calls

All Comments (17)

Dee
Dee Jan 23, 2015 08:12 AM
0

This is a legitimate number for American Express. However I did not recognize it and called using the customer service number on my card to verify, and would always advise others to do the same. If you ever suspect a number calling you is not legit you should use the numbers to contact them on your most recent bill and check.

Caller: American Express
DP
DP Jan 16, 2015 06:55 AM
0

This is NOT a scam number. Call is from American Express Card Protection Services. A call from this number means your card has been compromised. I don't know what all the entries are about that state there were phishing calls from this number, but if this number calls you, do NOT ignore it! Call the number on the back of your card, as I did. After reading posts here, I was SUPER paranoid about who I was speaking to when I responded to my call, but I can assure you, it is Amex.

Caller: AMEX
Anonymous
Anonymous Jan 24, 2014 07:36 PM
0

This is bogus number. I got a message from them regarding a card I don't even have. Tell me that's legit number from AA Fraud unit. Don't even see any post from AA validating that here either. Would your bank call you and ask for your card number? Wake up, please!

MJ
MJ Mar 29, 2013 10:24 AM
0

I recently made three different purchases with a few thousand dollars each. Then I got an email from this fraud unit, telling me to call this number. I did. All I needed to do was to enter my card number and then say yes to the most recent three purchase amount the machine announced. Yes, this is an American Express phone Number.

Caller: email from american express
Ron-Vero Beach
Ron-Vero Beach Mar 17, 2013 05:44 PM
0

This is a legit American Express Fraud unit phone #. I received 2 calls from them and then checked my account. They wanted to know if a purchase made for fuel was me. Said yes and that was it.

Caller: American Express Fraud Unit
yin
yin Feb 19, 2013 08:14 AM
0

I got a call today from this number 1-800-824-9289, google and found this thread. (At the time, my card won't allow me to purchase stuff online, the retail site told me to call my credit card company or use another card). As far as my experience go, this particular number is legit. Within 5 minutes of machine answering, and conversation with a representative, they lifted my flags (caused by a $1 charge from another online retail). And when I questioned if this call was legit, the female representative said I could call the back of my card to validate this call. I did not call american express because I was able to place the order right after.

Caller: American Express Fraud Unit
Jared
Jared Nov 29, 2012 11:16 AM
0

Supposedly AMEX, I dont have an AMEX. Hit 0 like 10 times to get an agent...told them I didn;t have an AMEX and they started asking me for personal information. Could be AMEX but I highly doubt it, be careful with this one...

Caller: "AMEX"
Lisa
Lisa Nov 25, 2012 08:58 AM
0

Stephen is a liar. This number is NOT listed on their website. I just checked. This is a scam. Do not give them your info.

Caller: 800-824-9289
Phone Number Complaint Reporter
Anonymous Jul 20, 2012 07:04 PM
0

want credit card #

Phone Number Complaint Reporter
Anonymous Apr 12, 2012 07:19 AM
0

it was about an American express and I don't even have one.

Caller: Automated System
Mike Wong
Mike Wong Mar 27, 2012 07:12 PM
0

HERE IS THE PHISHING EMAIL I RECEIVED Fraud Protection Alert Please call us at 1-800-824-9289 For Your Security: Dear Michael Wong, For your security, we regularly monitor accounts for possible fraudulent activity. Please review the attempted charge below which occurred within minutes of the timestamp of this message. Transaction Date: 03/27/12 Merchant: RITE AID 3815 Amount: 504.95 Currency: USD Case Number: 22273 Please call us as soon as possible using the number on the back of your Card to verify these attempted charges. You can also call American Express Account Security directly at 1-800-824-9289. You should have your American Express Card handy when you call. Some transactions are pre-authorized before the final sale. These can include purchases made at gas stations, hotels, and car rental merchants. Please note the amount shown above may not reflect the exact amount of your final transaction. If we've already spoken to you about this matter, please disregard this message. No further action is required. Thank you for your Cardmembership. Sincerely, American Express Account Security Fraud Prevention Network P.S. To learn how to protect yourself on the internet and for information about Identity Theft, Phishing and Internet Security, please visit our Fraud Protection Center at

FCC Complaint
FCC Complaint
Mar 1, 2012 12:50 AM
0

Lowering interest rate on credit card

Phone Number Complaint Reporter
Anonymous Oct 13, 2011 02:04 PM
0

dating scam

Caller: Unknown
Marlene Peterman
Marlene Peterman Mar 25, 2011 08:08 PM
0

As this was an 800 number I did not answer it when they phoned. But, with calls morning and evening I called the number and they also said they were American Express and wanted my card # and information. I called the number on the back of my card and I have no activity on my account and owe nothing.

Caller: AMERICAN EXPRESS?
Jal Randle
Jal Randle Nov 18, 2010 11:40 AM
0

This is supposedly American Express Fraud Unit. Many are receiving calls from this #, or via e-mail prompting AMEX members to call as there is questionable transactions on the the account. I recently received calls from this # and decided to contact AMEX directly. I work in Law Enforcement, trust no e-mail; my motto. AMEX stated they were unfamiliar with the 800 number and there were no security alerts attached to my card as I haven't made a purchase on it in 6 months. So, beware

Caller: American Express Fraud Unit
Anonymous
Anonymous Jan 13, 2011
  0

Thats strange, i recieved the same call from the same number about my account. I called up amex on my card and they verified the number is their fraud unit and i did have pending charges that wer not mine.

stephen
stephen Jan 30, 2011
  0

I too received an email today from amex. I called the number on my card and confirmed that there were fraudulent charges pending on my account. I also see that number listed in their website.

FCC Complaint
FCC Complaint
Mar 12, 2010 12:00 AM
0

American Express

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