This is a legitimate number for American Express. However I did not recognize it and called using the customer service number on my card to verify, and would always advise others to do the same. If you ever suspect a number calling you is not legit you should use the numbers to contact them on your most recent bill and check.
All Comments (17)
This is NOT a scam number. Call is from American Express Card Protection Services. A call from this number means your card has been compromised. I don't know what all the entries are about that state there were phishing calls from this number, but if this number calls you, do NOT ignore it! Call the number on the back of your card, as I did. After reading posts here, I was SUPER paranoid about who I was speaking to when I responded to my call, but I can assure you, it is Amex.
This is bogus number. I got a message from them regarding a card I don't even have. Tell me that's legit number from AA Fraud unit. Don't even see any post from AA validating that here either. Would your bank call you and ask for your card number? Wake up, please!
I recently made three different purchases with a few thousand dollars each. Then I got an email from this fraud unit, telling me to call this number. I did. All I needed to do was to enter my card number and then say yes to the most recent three purchase amount the machine announced. Yes, this is an American Express phone Number.
This is a legit American Express Fraud unit phone #. I received 2 calls from them and then checked my account. They wanted to know if a purchase made for fuel was me. Said yes and that was it.