Someone called from this number and asked if it was me. When I pressed "1" as it asked, it hung up on me. I called the number back and got a person. I told him I did not know who they were and would not divulge any personal information to them, he said "Fine lady don't waste my time!" and hung up.
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We just finally resolved the call issues with this crazy company. BBB has a warning on their site under ACRM stating their is an "government warning" against them. "Government Actions The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below. On July 15, 2013, the Government of Alberta (Service Alberta) issued an Undertaking to Action Collections and Receivables Management under Section 152 of the Fair Trading Act. According to the Undertaking, Action Collections and Receivables Management acknowledges that they have breached sections of the Collection and Debt Repayment Practices Regulation, and the Fair Trading Act. Some examples are as follows: - Initiating phone calls that exceed the frequency permitted in the regulations - Continuing collection activity after being informed that the individual contacted was not the debtor - Providing false or misleading information to a reporting agency by posting a derogatory listing in error on a resident's credit file - Allowing employees who did not possess a collector's license in Alberta to contact residents for collection purposes - Engaging in collection activities on debts where the last payment or written acknowledgement of the date was more than six years previous. Action Collections and Receivables Management acknowledges that they have failed to comply with the provisions of the Fair Trading Act and undertakes to the Director that they will not, to the best of their ability, at any time hereafter, engage in acts or practices similar to those described. Action Collections & Receivables Management is responsible to pay the amount of $2,000.00 to the Minister of Finance of Alberta. This amount represents a portion of the costs associated with the investigation. To review the entire Undertaking please visit: www.servicealberta.ca/pdf/undertakings/Action Collections July 15 2013.pdf - See more at: www.bbb.org/kitchener/business-reviews ... 8691#govtaction" IN THE EVENT THEY ARE STILL HARASSING YOU FOLLOW THE BELOW INSTRUCTIONS... 1. CALL THE CONSUMER PROTECTION AGENCY IN YOUR PROVINCE AND THEY WILL ADVISE THE CORRECT PROCESS YOU ARE TO FOLLOW- they are super helpful and provide info on the laws and restrictions 2. WRITE TO OR EMAIL THE COMPANY DIRECT. Action Collections & Receivables Management 212-716 Gordon Baker Road, Toronto, ON M2H 3B4 Toll Free: (877) 503-9633 Phone: (416) 503-9633 Principal: Mr. Paul Esteves, President Customer Contact: Mr. Paul Esteves, President email@example.com
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Keep calling this number and there's no one by that name and the number
call looking for named person not at your number