It was H&R block wanting me to take a 2 minute, 7 question survey. Answering each of the following questions on a scale from 1-4: #1) I received a friendly greeting upon entering the office. #2) My tax professional explained everything so I understood. #3) My tax professional cared about my tax situation. #4) My tax professional had the knowledge to do my taxes accurately. #5) The office clean and comfortable. #6) My tax professional asked me to refer my friends and family #7) I plan on returning to H&R Block next year. then asked if I wanted to leave a voice comment. They called me 3 times today before I called them back and completed the survey. I just got my taxes done yesterday. So hopefully they will quit calling now.