I keep getting automated calls from this number that say "Call Kohls Department Store", as others have said above. If this is legitimate, this is a horrible way to go about contacting me. I called the number and it wanted me to enter in my Kohls Charge # or my SSN - I'm not comfortable doing that. They wouldn't tell me why they called without this information. How can I be sure it's a real # / real representative?
All Comments (17)
have received several messages on home phone line telling me to call this number. Glad others have posted about it! Thank-you so much!
Multiple calls from "Kohls" - if I answer, they ask to confirm if this is (my name) and then ask for my social! Nope. No other option. If I let it go to voice mail, it says to please call Kohls at 1888-814-3555, but when I do that it, it does sound like it could be real, but then asks for my social not my Kohl's card or username. Nope
I've recieved this calls from this number twice (so far this week) - I called the number, it was a recording which first asked for the last 4 digits of my SS # - i put in 0000 and then the automated messaged said it was transfering me to a representative to take a customer service survey based on my last visit - which is when I hung up. In the calls I recieved - the message left is: Please call Kohls department store at 1-888-814-3555. The number did go to what sounded like the official Kohl's site, but who can be sure these days!!
Update = HEADS UP- I've been getting calls from this number for two weeks now. Today I answered the phone and a person asked for me by name. To make a long story short - It was a customer service rep from Kohls informing me my account was 2 months past due. Since I always paid my account in full if it had charges - I listed to her story. Apparently Kohls has paraticipated in NCOA which is a national address database program. Kohls changed my billing address - WITHOUT MY PERMISSION- and then proceeded to inform me that I owed over $60+ in late charges/interest AND reported me to collections because my statements were being returned to them -ALL BECAUSE KOHLS CHANGED MY ADDRESS WITHOUT MY PERMISSOIN. While i'm working with them to correct the issue - I'm very pissed off with KOHLS and considering never shopping there again.
received a call asking to call Kohl's at the number above. Called and when asked for the last 4 of my ss#. entered 0000 and was transferred to a man who said his name was George from Kohl's. He asked me to verify with my address and phone number and he would tell me why they were calling about. When I refused he said he wouldn't tell me unless I did so I told him bye and hung up. sounded like a boiler room call. definitively not a real call. I am going to report it to Kohl's too