Call control coordination of harm.
NATIONAL PATIENT ACCOUNT SERVICES
Recent Comments
Coordination of harm.
Got call control to stop the cluttered voice-mail that they keep filling up. They are not even call they right person. I told them I am not the person they are calling. They still call twice a day.
I'M 88 YEARS OLD, AND MY ACCOUNTS ARE PAID THROUGH MY CKA. $250.00 BILL FROM LONG TIME AGO! IT DOESN'T SOUND CORRECT. I NEVER RECEIVED "LATE PAYMENT REMINDERS, OR DIRECT INVOICE FROM "CRICEL MARTINEZ", OR THE COMPANY THAT'S TRYING TO COLLECT." PLEASE SEND ME ANY AND ALL PAPERWORK YOU HAVE PERTAINING THE PROVIDED SERVICES. THANK YOU!
Called me and included my name and a hospital I recently visited. Phone tree started with “thank you for calling. Enter account number or say representative”. Did not identify company until asked. Said Npass and asked if I had other insurance (did list my current insurance company) to pay the remaining balance, which was not the correct amount. I had called the hospital billing department just prior and they said a different amount that was due next week, so the lady “put that as a note that I will pay next week in my file”