(203) 424-0335

Sara called connected me to education services who stated they would find jobs near me.

They called me...asked for some information that I considered to be benign...after about 15 seconds I could tell it was not an actual person speaking...they hung up abruptly after learning I had zero interest in pursuing any further education.

(203) 424-0335 Robo call recorded 20 September 2017 (Sarah from Career Advisor automated voice recognition job placement & college seeking) Caller ID: "Vineland NJ"

"Sarah" of Career Advisor, claiming that my name was on one of their job web sites, is calling to find me a permanent job and to send me back to school! How nice!

I was impressed with this automated, voice recognition call, the flow of the "conversation" is much more natural than it was just a year ago. The voice did get tripped up twice and broke mid sentence to respond to something I said. You can tell by the third sentence that the voice you're hearing is a recording, guided by a computer, but it's impressive how the technology has improved recently. I was intentionally vague but she "understood" and ushered me through the qualification process, eventually bringing a live education specialist into the phone call, to find a college for me.

Notice her perfect spoken English, until...in an attempt to sound colloquial, she starts dropping her "g"s ("I'm gonna" = "I'm going to", "lookin" for "looking", "sendin" for "sending", etc.)

She made other noticeable errors, such as "when did you graduate high school" instead of the correct "graduate from high school".

Here is a transcript of this intrusive and unwanted screening call:

Call is now being recorded

me: "Hello?"

female voice: "Hi. This is Sarah, and I'm an employment specialist on a recorded line, and I show you're one of our job sites. Can you hear me alright?"

me: "I can hear you."
female voice: "Great well I'm with Career Advisor and you can press 1 to be removed, and I show here we have multiple jobs available in your area what type of job are you lookin for?"

me: "Academic."
female voice: "Well again I'm an employment specialist here and my job today is to ask you a few questions to determine what jobs are a good fit for ya and match what you want. After that I'm gonna do my best to try to match you up with some jobs in your area that you may be interested in applying for, okay?"

me: "Okay."
female voice: "Great. Now I need to confirm that you're a US citizen."

me: "Correct."
female voice: "Okay, and what year did you graduate high school or receive a GED?"

me: "Two thousand and five."
female voice: "Okay. And what's your highest level of education?"

me: "Two years of college."
female voice: "I was just...okay and I also see that you're not currently enrolled in any kind of school right now. Is that correct?"

me: "Uh, please repeat? Say again?"
female voice: "Okay. Okay. And I also see that you're not currently enrolled in any kind of school right now. Is that correct?"

me: "Correct."
female voice: "Okay. Well what we do here is match job seekers like you with open positions that different companies are lookin to fill. Those companies may actually pay us because we're able to save them time and money by sendin em only qualified candidates. Does that make sense?"

me: "What?"
female voice: "Are you still there?"

me: "Yes. I'm here."
female voice: "Now we run a job of the day program here. I'm gonna send you out one job of the day every day that could turn into the ideal match you're lookin for. You actually get to tell us what it is that you're interested in our website, and it's a free service for job seekers doesn't cost you anything and are you currently...employed..."

me: "Sorry?"
female voice: "And how soon could you start a new position?"

me: "Next week."
female voice: "Okay. And roughly what kind of salary range or hourly rate are you lookin for when you're applyin for open positions?"

me: "Fifteen to twenty dollars per hour."
female voice: "Uh huh, oh, I agree, but you do plan on furthering your education at some point in the future right?"

me: "Correct."
female voice: "Okay, and what kind of benefits are important to you."

me: "Uh, paid vacation and contribution to 401k retirement..."
female voice: "Okay. Well the reason I'm asking is because part of our service is we want to make you more marketable to employers. Does that make sense?"

me: "It does."
female voice: "That way when my team is matchin you up with the job of the day every day trying to figure out what to send you, not only do I know what you're interested in I also know what you'd be willing to do so I can send ya out the best job possible cuz I really want you to get a job today. Okay?"

me: "Okay."
female voice: "Okay. Let's confirm some of your basic information, okay. Can you please confirm your first name?"

me: "Antonio."
female voice: "Okay? Can you please confirm your last name?"

me: "Willis."
female voice: "Perfect. Could you repeat your ZIP Code for me please?"

me: "Oh eight...hello?"
female voice: "Could you repeat your zip code for me please."

me: "Zero eight zero two one."
female voice: "That's fine, and may I please have your e-mail?"

me: "Yes."
female voice: "Uh huh. Could you repeat that one more time for me please?"

me: "My email is my name, Antonio A Willis"
female voice: "Uh huh..."

me: "At are aich why tee a dot com"
female voice: "Perfect. Thank yew. Okay. Good. Now I'm gonna bring an advisor on the line. I do appreciate you bein so professional on the phone today. I really do. I'd also really appreciate it if you convey the same courtesy that you've shown me, and, what's your highest level of education?"

me: "Two years, college."
female voice: "Okay. Good. Now I'm gonna bring an advisor on the line. I do appreciate you bein so professional on the phone today. I really do. I'd also really appreciate it if you convey the same courtesy that you've shown me to the advisor that I'm about to place ya on the line with."

me: "What is your name again, please."
female voice: "My name is Sarah."

me: "And the company you're with?"
female voice: "I'm with Career Advisor."

me: "And do you have a website?"
female voice: "Yes. Now that...I do just wanna be clear that we're not a temp service. We're actually job matching service and we're gonna to try to find you a permanent position."

me: "That sounds like a good idea..."
female voice: "Okay and in case we get disconnected, my number here is two zero three, four two four, zero three, three five."

me: "Zero three, three five?"
female voice: "Yes."

me: "Very good. Thank you..."
female voice: "What would you like to study if you went to school?"

me: "I would like to study...medicine."
female voice: "Uh huh. Okay. Can I make a suggestion?"

me: "Yes you may."
female voice: "Some of our more common areas of study are Business, Computers, Health Care, Criminal Justice, Culinary Arts or a trade, like Electrical and Heating and Air. Does one or more of those sound interesting to ya?"

me: "Oh yes, computers."
female voice: "So basically you're lookin for a good position with a stable company where there's room for advancement and growth. Is that right?"

me: "That is correct."
female voice: "Also after you're done talkin to the advisor I'm gonna follow up with him to make sure they were able to offer you some good options and after I transfer you over, I'm gonna send you over that email as promised, okay?"

me: "Okay, that is a good idea..."
female voice: "...we provide ya access to an education advisor who can help you determine if there are any kinds of options available to you that can help you accomplish some career goal...are you still with me?"

me: "Yes I am." [electronic BEEP and single ring]
female voice: "In my opinion...after you're done, it's gonna let you select categories and interests I want you to..."

male voice: "Hi, this is Leif with...EDU Direct...
female voice: "Hi, I have a qualified candidate on a recorded line that I'd like you to help."

male voice: "Yeah, I can help. Hi ya, this is Leif with EDU Direct on a recorded line. I see you're interested in some education options as well as your job search. Is that correct?"

[my HOLD music starts, call is terminated]

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