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I received an unsolicited call, but the caller was kind enough to leave a toll free callback number. I called it and was connected to somebody other than the original caller. I requested that my number be taken off the calling list. She tried to get my name but I responded that my name was not important, and that only my telephone number on their list was. I kept pressing my point, and she finally obliged. I gave her the number that they had called me on. Then SHE hung up. Didn't even say thank you or goodbye. That tells me that if I want to do a stateside "cruise" not to call them. They lack decorum, anima and simple basic courtesy. How then do you think their service is going to be? BACKGROUND INFO (I did my research): American Cruise Lines is a privately held company headquartered in Guilford, CT, a small town of 22,412 people. The company runs six small ships on the East and West coasts of the USA, as well as on the Mississippi-Ohio and Columbia-Snake rivers.