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Called but left no message. Caller ID said Convergent and I found this on the BBB site:
On January 14, 2013, BBB recognized a pattern of complaints from consumers regarding billing and customer service issues. Consumers allege they are billed by Convergent Outsourcing Inc for a debt they do not owe; when they call the creditor, they get confirmation they do not owe anything. Consumers claim they receive numerous calls from Convergent Outsourcing Inc, but when they attempt to return the calls, they cannot reach an operator and must leave a message. Consumers also allege the company will not send a copy of the collection letter when requested. - See more at: http://www.bbb.org/western-washington/business-reviews/collection-agencies/convergent-outsourcing-in-renton-wa-501066#sthash.gWhPKfgp.dpuf