(212) 380-3114

Phone calls were received from this, as well as a blocked number for several days while we were out of town. After returning home, I answered and was asked to place my spouse on the line. I explained that my spouse works irregular hours and I will not wake him unless I can tell him who is calling. The caller stated that he was calling from American Express and need to speak only my spouse. I stated that since either of us have an American Express Card, I would not wake him and not to call back. The next night, the same person called again, although, the caller denied that he had called the night before. We had the same conversation as the night before, and we hung up.

I then immediately called American Express customer service. The representative verified our personal information, said we were placed on the "do not call list," and apologized for the calls.

The next day American Express called again, but during day time hours. My spouse answered. To make a long story short, my spouse was told that our son who lives in another state owed money to American Express. Our son has not lived with us for over 20 years and in another state. Neither of us are signers on any accounts currently or in the past. As approximately 10 other persons with my husband's name live in our area, how many of them were told our son's business by AMEX? Federal law prohibits financial institutions from giving out account information to non-account holders. But Amex must feel that they are above the law.

Consistently calls from this number as well as others. They claim to be AMEX and I must say that they are very irritating. 1) Cancel my card without a reason and then say 'Oh BTW your payment is coming due...'; 2) I am 3 days past my due date and other than these calls I have yet to receive a letter as to why my card was cancelled (after 13 years). Until they send me my reason I will not pick up these calls.

I receive the same calls from AMEX and don't have a card. While it may be legitimate collector (fishing for someone who might know someone who is delinquent or from an old phone number), I would be very careful about putting a credit card number in to a prompt without knowing for sure they are who they say they are.

The Danny's comment, if you call a company and know who you are calling, then providing the credit card number is okay (although you probably don't have to, try pressing * or 0 and see if you can connect a live person).

Do NOT give your credit card to someone who calls you.