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Scammer. Has thick accent, blocked caller ID, calling from out of state, and didn't know the name of our business. All hallmarks of a scammer. Googled his number online and it's involved with a huge number of scams, such as the "I'm calling from Microsoft and you have a virus on your computer" scam.
Spam / Phishing. Claims to be from Microsoft or a Microsoft technician and that they have been receiving "error messages" from your computer.
Gentleman called claiming to be from the "US Treasury" offering me a $7000 grant. He confirmed my name and address. He asked me to confirm that my address was correct but all I would say is that that is what the records show." He told me that he wasn't playing games and I never insinuated that he was. He then hung up on me.
Hung up when I answered.
Total Scam, Microsoft would never call you to fix an issue