(215) 478-6473

Audio portion of the Community Service Publishers (a paid professional fund raiser) on behalf of MSAA, contribution solicitation of 24 August 2015 (note that all biographical data in this recording is false). MSAA only gives 10% to 12% of contributions to the charity.

Live fundraising solicitation call (215) 478-6473 recorded 24 August 2015 ("Jeffrey Schwartz of Community Service Publishers" professional fundraiser for Multiple Sclerosis Association of America)
Caller ID: "Langhorne PA"

Note: called December 18, 2013 & March 27, 2014 (215) 240-7263 | (215) 874-0143

Another live donation solicitation call from "Community Service Publishers on behalf of the Multiple Sclerosis Association of America" using one of their many "avoid-consumer-blocking" phone numbers. I never contributed to them in the past and I wouldn't support this charity since the caller introduced himself as calling from "...the Community Service Publishers on behalf of..." Calling "on behalf of" means most of any donation would go to the fund raiser, not the charity.

Following is a transcript of this live fundraising solicitation call:

[they] "Hello Mr. Gibson?"
[me] "Hello?"

[they] "Hello, my name is Jeffery Schwartz with Community Service Publishers, a paid professional fundraiser to call throughout Pennsylvania to say "thank you" for your support on behalf of the Multiple Sclerosis Association of the America. Now we want to let you know, Mr. Gibson, that because of your thoughtful support, the association is celebrating over 40 years of providing programs and services for the families and victims of MS free of charge. The equipment such as wheelchairs, walkers, shower benches and emotional support, basically anything these people need to make their lives just a little bit more comfortable. Now Mr. Gibson, you may not be aware of this but this disease often strikes with no warning and there is still is no known cause or cure. So the Association is there to to help individuals with MS live more productible and independent lives. It's things that we may take for granted like providing for our families or caring for our children that people with MS may not be able to do without this assistance. Now Mr. Gibson, we have several support levels to give every everybody the opportunity to help. We start with the "Lifeline for Lifetime" at $58, the "Gift of Hope" is forty two and the "Encouragement for the Future" is twenty five. Keep in mind Mr. Gibson, that there are about 200 people diagnosed each year each week with this disease, and the Association needs your continued support to make a difference in the quality of the lives of those with MS so, I'd like to ask you this time have you've had an exceptional year to step up to the "Lifeline for Lifetime" or the "Gift of Hope"? Hello?"
[me] "Uh, excuse me, yes."

[they] "Yes? Which one would work best for you Mr. Gibson?"
[me] "Uh, what were they again?"

[they] "To uh, "Lifeline for Lifetime" at $58, the "Gift of Hope" is forty two and the "Encouragement for the Future" is twenty five."
[me] "Well, uh, I think I can do a little better than that, uh, $60 would be better."

[they] "Sixty dollars?"
[me] "Yes."

[they] "Mr. Gibson, that'll make a huge difference. How does your name appear on the credit card or the debit card you're gonna use?"
[me] "Uh, let me get it. Just a moment, please."

[they] " Yes sir."
[me] "Ok, let me just, I found it here."

[they] "Alright, awesome Mr. Gibson."
[me] "Ok, uh, it uses my middle initial. It's in the name Tyson, E like easy, last name, Gibson."

[they] "Ok, and what is the correct spelling of your first and last name?"

[I proceed to give fake name information courtesy of FakeNameGenerator.com ]

[they] "Ok, and you are committing to $60, is that correct?"
[me] "Well, you know what, this is a worthy charge, can I up that?"

[they] "You can up that, yes sir."
[me] "I'd like to make it $100."

[they] "$100, awesome Mr. Gibson, awesome. Ok, ok. Hold on Mr. Gibson, my manager's gonna hop on the line real quick to verify this information, she'll be the one to let you go, ok?"
[me] "Oh, Ok."

[they] " God bless Mr. Gibson, I appreciate it. Thank you so much."

[manager] (low volume) Hi, first and foremost I wanted to thank you for the very generous $100 commitment, is that correct? "
[me] "Uh, yes."

[they] " Ok, and it was on a debit or cred...a debit card, is that correct, or a credit card?"
[me] "Credit card."

[they]" Ok, um, I heard that it was...how does the name appear on the card, I'm sorry."
[me] "I just gave it to the other gentleman, do you need it again?"

(I proceed to give the same false information as before, including fake credit card information, courtesy of FakeNameGenerator.com - I stalled them by pretending to get my glasses to see the tiny numbers on the back of the credit card whose number didn't work when they tried to process it)

[they] "...I'm going to try it one more time to see if it works, I'm not completely sure um, but what we may have to do is go ahead and send it to you by mail cause it's not working at all or if you do have another card handy we can use that one..."

(of course my "second card" was having similar problems, lol, wasting more of their time)

[they] "...ok, well no sir, it's not working at all, may our system may just not be working, I'm so sorry for the inconvenience, uh, but what I can do, is I can uh go ahead and send it to you through the mail uh so we can go ahead and get that sent out for you so you can send it back or we can try to get back to you tomorrow and see if the system's working but if you want to avoid a second call we can definitely get it sent to you by mail."
[me] "So what are you going to do, send a pledge form?"

[they] " Yes sir, we'll send you the pledge form, it will already have your account number and everything on it..."
[me] "And I'll enclose a check?"

[they] "Yes sir, you can enclose a check or money order..."

(more wasted time as she put down my wrong street address)

[they] "Thank you so much for your continued support and I'm so sorry for the inconvenience, uh you have a great year, ok?"
[me] "Ok, thank you."

[they] "Thank you, bye bye."

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