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Guessing it's a scam. Caller ID was 225-277-2390, but voicemail (started after the beginning) said to call back 470-645-9308. Here's voicemail:
…from Internal Solutions in regards to a formal complaint that’s in the process of being a file. Press one to speak with the representative or contact our office at 470-645-9308, and please reference case number xxxxx.
Caller: Internal Solutions
Recent Complaint Activity for (225) 277-2390
An EveryCaller user suggested caller name as Internal Solutions
02/04/20 02:48 PM
A Call Control user suggested caller name as Internal solutions debt scam
01/16/20 09:46 AM
Other phone numbers in the 225
area code