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Said our computer was infected with a big virus that they had to help us eliminate.

Caller: Sam
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Live call, claiming that my computer had been sending them messages about malware and spyware, presumably attempting to sell protection from such unwanted software.

Caller: Unintelligible
FCC Complaint
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Something to do with Windows operating system.

FCC Complaint
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Repair computer from a remote site because Microsoft received complaints due to so many errors.

FCC Complaint
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The consumer has been receiving calls from 253-802-0308. The consumer wasn’t able to answer the call but when she called them back they would not speak with her nor confirm the name of the company. This is a telemarketer and we will return your call. The consumer has called this company back several times last week and once today.

FCC Complaint
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They identified as "IT Solutions" and tried to trick me in to thinking they represented some group who needed to work on my windows computer. When I questioned them, they eventually just hung up on me.

Caller: IT Solutions
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Internet security. Caller says that my internet is being hacked during the hours of 2-3 am. They want to connect to my computer to resolve the matter and fix the security problem. Caller has a thick Indian or Pakistan accent. The caller does not identify other than a representative from Microsoft Windows Support. They want to know if I am on the computer then and if they can connect to my computer.

Caller: Windows Internet Security
FCC Complaint
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Windows service for computer

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PC Malware cleaning service

FCC Complaint
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Warned of problems with my computer. Told me that they had gotten message that I had security problems

bobbie
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I got a call many months ago. They used to call days in a row and multiple times a day. They would call from PC DOCTOR or COMPUTER DOCTOR. They would say my computers had a virus and that they needed remote access (they didn't say that specifically but I know computers well enough that I know thats what they were doing)

It stopped but then recently - March 21 I got a call from a middle eastern man who identified himself as Rick Williams. I would not get on here and lie. He began to tell me that he had the call on mute and spoke very personal things such as "I love you, you are beautiful, you are righteous and holy" As well as other things. He then proceeded to ask for my facebook information and more about myself. I of course did not give it to him and said I didn't have a facebook but yesterday he found and hacked my facebook and began commenting on photos. I have proof and my activity shows a login from a random place in the US where I don't live/never traveled.

I tried to press him for more information about his company or self in order to report him. But I am unaware if any of that information is legitimate.

Here's the info I got:
Rick Williams. Fresno California. Age 22 Roman Catholic. His favorite food involves any kind of Chicken. I know this doesnt sound serious but I was trying to get him talking about anything or everything in effort to catch realistic facts.

Caller: PC DOCTORS COMPUTER DOCTORS
FCC Complaint
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Stated that there was a problem with my Windows computer and I need to turn on my computer to fix it. Tried to gain access to my computer.

FCC Complaint
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The caller said that there were errors on his computer and they wanted to remote access it to fix the problems.

Caller: Emergency Windows Server
FCC Complaint
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Fix my "Windows error"

FCC Complaint
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Home security systems

Caller: Home Protection Services
FCC Complaint
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Windows 7

Caller: "Windows"
FCC Complaint
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unknown

FCC Complaint
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The Indian sounding individual stated they were with the Federal Government and wanted to give me money back for my education. This individual was attempting to obtain more information about me for identity theft and fraud.

Caller: United States Department of Educational Services
eyurekli
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Female called and stated that she need to speak to Ms Bork. I said it was me even if that was my mother they needed. The female had an Indian accent and was asking if I have a computer and that the Windows definitions is not blocking potential viruses and would like to have access to the computer to clean. I stated after laughing that I am a Software Engineer and can easily clean and but if I wanted I can have her system with a virus if I let her have access to mine. the time was around 4:45 PM CT -

Caller: unknown
FCC Complaint
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Said they were from Microsoft and need to fix a problem with my computer as they said it was infected with a virus and needed to access my computer to verify. Heavy Indian accent and the person gave me his personal phone of 704-921-6060

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Recent Complaint Activity for (253) 802-0308

reported as spam
08/02/13 10:00 AM
suggested caller name as none
05/20/13 04:00 PM
suggested caller name as Charlie
05/20/13 03:37 PM
suggested caller name as Computer Department
05/09/13 02:21 PM
suggested caller name as Microsoft refund department
05/03/13 01:40 PM
suggested caller name as Windows Technical Support
04/20/13 11:38 AM
suggested caller name as Windows Service Center
04/18/13 06:30 PM
suggested caller name as 247 Techies
03/19/13 04:01 PM
suggested caller name as unassigned
03/11/13 12:11 AM
suggested caller name as Global IT, Microsoft, Dell
04/17/12 05:32 PM
Other phone numbers in the 253 area code