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I received a phone call from this number. I didn't pick up. Then I received a text alert from the bank that my debit card was limited and I had just gotten this new debit card last month. So I called the number back. I did not give them my debit card number because I was nowhere near my office to get my purse. I just gave them my SS# and my DOB to verify my identity. They listed my past transactions for today and yesterday. So I did believe that I was receiving a phone call from the bank. They transferred to the ATM Fraud department next. The lady did asked me for my husband's name and DOB just to verify my one and only ATM withdrawal with the correct date and location. I asked her if I would have to receive a new debit card like I did last month. She even gave me my old debit card number so I knew it was a legit call. I read all the reviews on this site and called the number on the back of the card. The BoA customer did verify that this is the ATM Fraud Protection Number. This is a legitimate number but I would say call BoA first and then verify the number calling you and then have them connect you to this department.
Whoever says that this # is valid and the scum on the other end of the line are for real is either and idiot or one of THE PEOPLE ON THE OTHER END OF THE LINE. This is a complete attempt at fraud!!!!!!
Valid but indifferent
This number is their fraud protection department.
I tried to pay online to my insurance company, info was submitted was valid and had enough funds, but the transaction was refused by BOA. I tried three more time thinking I may have entered something in wrong. Problem the same - refused. I then received a text from BOA about sketchy transactions taking place. I went back and changed payment type from debit to echeck and it went through fine. This is BOA fraud checking the 3 debit card transactions were me. Yes! they are, let me spend my money, this is a major insurance company not one for a block list BOA.
This is a LEGIT call from bank of america about a new debit card being sent out to me, I did receive legitimate documents in the mail advising me of the same thing i was told in the voicemail from this ph#. A new card with my photo on it was included in the packet.
On Monday the 6th I received an automated call from BoAs 800 number saying I would receive a new debit card because a merchant I had used my card at may have stolen info from my card. I got the new card on Tuesday, that's when the calls from the 315 number started. I just got another call from it. I would not answer the call, I instead called the 800 number on the back of my card. The gentleman I spoke with assured me that BoA would NOT call me from that number because it's their overseas number. In fact he said the number may have been highjacked. He explained to me that there is a device that thieves buy that allows them to make their phone number look like someone elses. He also said Boa will NOT ask for your ss# or birth date.