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All Comments (76)

WL
0

I received a phone call from this number. I didn't pick up. Then I received a text alert from the bank that my debit card was limited and I had just gotten this new debit card last month. So I called the number back. I did not give them my debit card number because I was nowhere near my office to get my purse. I just gave them my SS# and my DOB to verify my identity. They listed my past transactions for today and yesterday. So I did believe that I was receiving a phone call from the bank. They transferred to the ATM Fraud department next. The lady did asked me for my husband's name and DOB just to verify my one and only ATM withdrawal with the correct date and location. I asked her if I would have to receive a new debit card like I did last month. She even gave me my old debit card number so I knew it was a legit call. I read all the reviews on this site and called the number on the back of the card. The BoA customer did verify that this is the ATM Fraud Protection Number. This is a legitimate number but I would say call BoA first and then verify the number calling you and then have them connect you to this department.

TS
0

Whoever says that this # is valid and the scum on the other end of the line are for real is either and idiot or one of THE PEOPLE ON THE OTHER END OF THE LINE. This is a complete attempt at fraud!!!!!!

Caller: B of A
michael g
0

Valid but indifferent
This number is their fraud protection department.

I tried to pay online to my insurance company, info was submitted was valid and had enough funds, but the transaction was refused by BOA. I tried three more time thinking I may have entered something in wrong. Problem the same - refused. I then received a text from BOA about sketchy transactions taking place. I went back and changed payment type from debit to echeck and it went through fine. This is BOA fraud checking the 3 debit card transactions were me. Yes! they are, let me spend my money, this is a major insurance company not one for a block list BOA.

Caller: BOA
Castle
0

This is a LEGIT call from bank of america about a new debit card being sent out to me, I did receive legitimate documents in the mail advising me of the same thing i was told in the voicemail from this ph#. A new card with my photo on it was included in the packet.

Caller: Bank of america
Anonymous
0

On Monday the 6th I received an automated call from BoAs 800 number saying I would receive a new debit card because a merchant I had used my card at may have stolen info from my card. I got the new card on Tuesday, that's when the calls from the 315 number started. I just got another call from it. I would not answer the call, I instead called the 800 number on the back of my card. The gentleman I spoke with assured me that BoA would NOT call me from that number because it's their overseas number. In fact he said the number may have been highjacked. He explained to me that there is a device that thieves buy that allows them to make their phone number look like someone elses. He also said Boa will NOT ask for your ss# or birth date.

Kim
0

I got a call from this number and all they asked for was the date of birth of my husband because I was answering the call in regards to his debit card. They asked me to verify 2 transactions and I was online to see them as well, which both of them were legit. I then called BOA with the number on the back of my card and they verified that the call was also legit. He told me that thiefs aren't going to have transactions, with all the information, available to them. In the past, I made the mistake of giving out too much information and had a credit card opened in my name, color me the idiot, so I know not to do that again.

Caller: Bank of America
J
0

I receive the call twice in the morning and I came online to research and figure I should just call my bank. the customer service lady did not ask my full social but the last 4 digit. like the regular Q&A when you call your bank or credit card. I ask her was this a scam, she say the system picks up unusual activities and may txt, call or email to have us verify the transactions.
she mentioned one resturant I swipe my card at and the 2 transaction at the same shopping store was what the system picked up as suspicious.
it does feel weird since its the first time this happened. but I did called the number on the back of my card to verify that they did indeed try to reach me.
I guess just to be safe. should always call the boa number behind your card instead of directly responding to any unknown txt, numbers, or emails

Caller: BOA
Anonymous
0

Got a very convincing call from this number today. The caller ID was odd: BANK,OF AMERICA and the agent was asking for too much info (which she did not get). I checked with the bank and there is no problem with my account. This is a scam.

Jordi J. Recort
0

I think it's scam also.. they call my skype number.. I'm not even in the US nor a US citizen, resident!

Anonymous
0

old disconnected BofA number. impersonates BofA.

Shu2112
0

I believe this number is legitimate for two reasons:

1) I received a call from this number a day after I received an email from BoA regarding a potentially fraudulent charge. And this email was received after I made an on-line purchase. So the timing and the caution seemed right.

and

2) This number actually IS on the back of my BoA Debit Card!

AKS
0

This was actually NOT SPAM. I'd received a text from BofA earlier and thought that was spam, too. When I got this phone call, I went through the hoops but got suspicious because of this page. So I called BofA's 800 number to see what was up, and everything sounded the same -- same hold music, same sales pitch, same everything. Most telling: when I finally got through to an actual human, it was the SAME person who I'd just talked to when the phone showed this number!! So yeah, this is legit.
HOWEVER -- it is entirely possible that some of y'all are getting scammers who spoof the phone number. So I recommend that if you get called by this number, call BofA yourself and see what's up.

Caller: Bank of America
Anonymous
0

I've never had a bank account with boa just lines of credit so I know it's a scam about a debit card! Not worried but they call 3times a day and text

BT
BT Jun 29, 2012
  0

315-724-4022 called saying from BOA which is where we have out accounts. I did not give out any information becasue they called me on my cell. I have never given BOA my cell number. This is fraud and when I called the number back it says it is an overseas call. Don't call it! My bank said to block the calls but obviously if this has been going one for awhile as far back as 2010 and nothing has been done? They also have our email address and not sure how they got that! Nothing is secure anymore.

Barb
0

Received call claiming to be Bank of America that my ATM card had fraud charges
asked personal info..told me to hold on than hung up on me. I called the number right
back and was told it was an oversea number. I called the 800# for Bank of America
Fraud department and made a report. If this has been reported since 2010 why
hasn't Bank of America done anything about it??

Caller: Bank of America
Anonymous
0

they said there was irregular activity to my account when there was none call the number on the back of your card

Caller: Bank Of america
Anonymous
0

Called me Jan 1st, woke me up posing as BOA stating there was faudulant activity on my BOA account. They asked for my SS#, drivers license and birthday got it!! I feel so stupid!!They appear so legitamit the whole automated system mimics BOA's system. The area code is based in utica NY, so I called them back to check if they really were BOA realized it was a scam and got very scared!! So am now going through the processed to protect myself.

Caller: Bank, of America
(315) 724-4022
0

Scam! They ask for my social#

Mel
0

A recording left me a message stating that there was possible suspicious/ fraudulent activity on my Bank of America account and that I must call a number by a certain date and enter a code. I am set up to get emails and text alerts from BOA for this type of problem so right away I thought the call was strange. I received an alert about a month earlier. I recalled that I definitely was not notified by phone. I received a text instead and no code was required. I went online and reviewed my account. No problems were apparent. Then I remembered the alert should be posted online. I looked but there was only the alert from a month ago. I am pretty sure it is a fraud. It was handled so differently than the previous alert and there was nothing posted on my account indicating there was a problem. Be careful out there.

Raph
Raph Feb 7, 2012
  0

WEll I look at the back of my ATM and the number matches the International collect call number for BOFA services, so at first inspection it seems legit. But that is the toll free number, could they have highjacked it somehow?

kai
0

They call me 3 times/day for irregular acts in my account ! I'm not sure what is goin on then I check my acc online several times to make sure nothing stupid happen

Caller: they said BOFA
MAS
0

I got a call from 315-724-4022. Computer message saying that a hold might be placed on my account due to potentially fraudulent ATM activity if I don't call back at 866-502-0808 by November 7th (two weeks?) and give a six digit "message code". I didn't like the sound of it, so I called the number on the back of my card. A BOA reprentative said that there was no hold on my card, no unusual activity, and said that neither 315-724-4022 nor 866-502-0808 were BOA numbers. She said BOA does make call calls when suspected fraud, but this wasn't one of them. ALWAYS CALL THE NUMBER ON THE BACK OF YOUR CARD.

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Recent Complaint Activity for (315) 724-4022

An suggested caller name as NOT Bank Of America
10/01/24 09:57 AM
An suggested caller name as +1 (315) 724-4022
09/10/24 10:52 AM
An reported as spam
02/09/23 12:24 PM
An reported as spam
02/28/22 09:54 AM
An reported as spam
02/28/22 08:26 AM
An suggested caller name as 7184803685
07/23/21 05:09 AM
An reported as spam
06/11/21 08:29 AM
An suggested caller name as Bank of America
04/22/21 03:40 PM
An suggested caller name as Credit card services
03/19/21 05:10 PM
An suggested caller name as they said Bank of America
02/18/21 09:08 PM

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