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I received a call from a lady known as Rachel who indicated that she was delivering packages and needed to verify my residence. She then began giving me my home address and I stated that was correct. At that time I was expecting a package. I check my email regarding shipment and it stated that the package would be delivered on that day. However, when I arrived at home the package was no where to be found. The following day, I contacted Rachel who stated that she was making sure she was delivering the product to the right address; Rachel answered the call and place me on hold for an extended period of time. However, I eventually hung up and reported the information immediately.

My apologies to Rachel. The package was delivered today.