(417) 800-2317

Want to help you lower your credit payments.

Beware! This scammer's agents neither mentions their own names nor the the name of the "company" that employs

them. They are preying on people who are not observant enough to catch his. Unfortunately, only those who are observent would google this and end up on this page. I will document my experience and hopefully it will help someone.

Here is how they contacted me...

An automated dialing system dialed my phone number (which is listed on the national do not call registry). The

recording said, "hello, this is "card services." You are eligible to lower your interest rates to 4.9%. Please

press 1 to be connected to an account representative.

When I pressed one, I was connected with a woman who neither identified herself nor the company who employs her.

Instead, she immediately asked "are you interested in lowering your interest rates." To this, I responded, "I

would like to know the name of the company you work for." She immediately hung up.

I called back. Below I transcribed the entire recording from their phone system including the options they list...

"Welcome to OUR customer communications management platform.
It is likely that you have been contacted by one of OUR representatives and are calling back for additional

information or to request that we refrain from calling you in the future.

Please listen to the following prompts and select the information that best meets your needs.

if you would like to be connected to one of OUR customer service representatives, please press 1 NOW!

if you would like to have your telephone phone number put into our do not call database, please press 2 NOW!

if you would like to leave a voice message, please press 3 now, and it will be delivered to our customer care

department.

If you would like to report your concerns regarding our marketing practices or to provide your comments to the

regulatory agency which governs our industry, please press 4 NOW!

If you would like to hear these selections again, please press 9

When you press 9, the system says that "This selection is not valid" and then repeats the options.

If you let the message continue without pressing an option, it repeats in a computerized woman's voice with a slightly different script. Her script mentions in option four that you can call 888-382-1222. I googled this number, and it is the official number of the National Do Not Call Registry as listed on https://www.donotcall.gov.

If you press 1, music plays for a second and a recording says "We are sorry, but all agents are currently unavailable. Please leave a message after the tone."

I called back in several times and pressed 1. I got the same result each time.

I receive calls from this number 3 to 4 times a week always between 10 am and 11:00 am . I have stayed on the line and have asked who was calling. They provided company name as Card Services. When I asked to have my number removed they hang up. One occasion I asked to speak with a supervisor and was told that will never happen. The rep named Timone he just kept repeating do you owe more than $4,000 in credit cards. I again requested my number be removed . I also receive calls from 202-499-1488 caller ID Is Washington, DC but the state they are calling on behalf of Card Services.