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Definitely a scam. Trying to get your passwords to your federal loans and likely social security numbers.
Recent Complaint Activity for (424) 355-2720
An EveryCaller user suggested caller name as federal student counseling center
05/01/19 11:03 AM
An EveryCaller user suggested caller name as Anthony
06/05/17 09:06 AM
FTC Complaint reported as spam
05/19/16 03:00 PM
A Call Control user suggested caller name as Student Debt Relief
05/14/15 10:43 AM
A Call Control user reported as spam
05/14/15 10:42 AM
You might be interested in checking reports for these numbers
Other phone numbers in the 424
area code