(502) 565-1345

Call multiple times a day, if you don't answer they just hang up on your voicemail, will not leave a message.

This same number has been calling us for three months or more. My husband said to just ignore it like the other numbers I didn't recognize. Their calls have increased, though, so he finally answered it last night (they call all hours of the day and night.) He was told that it was a private call just for me and they wouldn't speak to him. Today, I answered it. This female immediately jumps in on why I had stopped paying my account and how this was headed for a collection agency. I told her I had no idea what she was talking about. She said something to the effect that I should just drop the act, she had dealt with thousands of deadbeats before, I owed the bill and, if I didn't want it turned over to a collection agency, I should make a payment arrangement right away. I was getting super upset so I told her that my husband was handling all of our bill paying and accounting so she needed to talk to him. She said they were not allowed to and this was an attempt to see if I was refusing to pay since I had ignored all of their letters. I said, "What letters?!?" Again with the snotty attitude of, "We know you've read them because they never came back to us." I said I had not even heard of such a letter and my husband would have surely said something to me about this. She actually laughed. I snapped and half yelled at her something like, "Listen, ma'am, I have some mental problems and that is why my husband handles these things--I just can't deal with them any more." So she says, "Well why did you open the department store card and run it up and not pay for it?" I told her I had done no such thing. She asked why I had made payments on it in the beginning. I asked what department store she was referring to and she said, "Okay, I'll play along...Helzberg." I just about fell over! I said, "Helzberg, as in the diamond store?!?" Her snotty reply, "Well, yes, but you already knew that." Okay, boiling point reached. I told her if she was so smart she must have heard of identity theft. She said, "Sure, I've heard of that excuse before." I said that was enough, I wanted to speak to her superior--of course they don't do that. I said I wanted them to send a registered letter addressed to me personally so I would have to sign for it and I could see what they were talking about--of course they don't do that. So I told her I'm not about to pay a bill that I knew nothing about. She sweetly chirps, "Thank you, that's I needed to hear. I'll take this as a refusal to pay your bill and you can deal with a collections agency." I said, "Wait a minute--you twisted my words and," CLICK! Silence...dial tone...recording, "If you'd like to make a call, please hang up and dial again or call your operator.