(513) 399-8078

I am a representative of AnswerNet, one of the companies that have been mentioned in the complaints on this website. The calls that the complainers have been receiving are NOT from our company. AnswerNet appears to be a victim of caller ID “spoofing.” Caller ID spoofing is the ability to change the telephone number that appears on a caller ID display when they receive a phone call. Many scam artists deliberately falsify their telephone number to disguise the true identity of the calling party in an effort to present fraudulent offers of a variety of goods or services.

AnswerNet is a full service call center provider that produces telemarketing campaigns on behalf of our clients. We do not engage in direct-to-consumer calling programs for AnswerNet itself. AnswerNet follows strict FCC guidelines, and scrubs all calling lists against the National Do Not Call Registry (DNC). Additionally, our model is business-to-business only.

AnswerNet does want to assure consumers that we are doing our best to correct this situation. Please continue to contact the FCC when called by these individuals.

Should you wish to contact our corporate office about this matter, please call 800-411-5777 and you will be directed to the Communications department.

If you want information on this scam and the people behind it I recommend checking out these websites:

http://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services .

http://www.dslreports.com/forum/r26458611-Scam-Card-Services-relentless-phone-calls-revisited .

http://www.ftc.gov/opa/2012/07/robocall.shtm .

http://www.ftc.gov/os/caselist/0823216/100722mcsstip.pdf .

These people are nothing more than common criminals with with a complete disregard for the law and they have no reason to be civil. They ask for up front fees and charge your credit card without performing any services.

The players we know that are now involved, including names and cities are:
Ambrosia Web Design LLC, Chris Ambrosia, Mesa, Arizona, chris@ambrosiadesign.net, (888) 583-1956
American Debt Negotiators, Ran David Barnea, Boca Raton, Florida
AnswerNet, 2325 Maryland Road, Suite 150, Willow Grove, PA 19090 PHONE NUMBER (800) 411-5777
AnswerNet, Portland Call Center Location: 2951 NW Division Street, Suite 110, Gresham, OR 97030 Local Phone: 503-222-1327 Toll Free: 800-727-9144
Associated Accounting Specialists Inc., William R. Page, Port Saint Lucie, Florida 34986, 877-982-7526
CAM Services, sales@camservices.us, 209 E Baseline Rd, Tempe, Arizona 85283, (800) 455-4503
Castle Rock Capital Management, Roy M. Cox, Laguna Niguel, California
Concord Financial Advisors LLC, Lee Cestine, Mesa, Arizona, lee@afbllconline.com, (602) 620-1460
Consumer Credit Group LLC, 2300 Tall Pines Dr Ste 125, Largo, FL 33771-5319
Financial Services Solutions LLC, CEO Unknown, New York, New York
Key One Solutions, 7650 S. McClintock Dr. #103-119 (Ups Store), Tempe, AZ 85284, phone (888)599-7112 (or 7113), http://keyonesolutionsinc.com/
Max Direct, LLC, 2335 W. NOPAL AVE., MESA, AZ 85202, phone (480) 703-5818, fax (480) 292-8195
PHL International, Mark Burton, Deerfield Beach, Florida
Premiere Debt Solutions, CEO Unknown, Orlando, Florida
Proactive Planning Solutions, 1753 E Broadway Rd 525, Tempe, AZ 85282, 877 898 0109, http://www.PROACTIVEPLANNINGSOLUTIONS.net
Red Leaf Capital LLC, Leroy Castine, Mesa, Arizona

I have now received more than 200 (I have them documented) calls from these scum sucking criminals. I have filed more than 50 complaints with the FTC, however I doubt that they will ever be able to stop any of them.

Civil action by the FTC against such criminals is totally ineffective. These criminals need to be charged with Federal Felonies and subjected to significant jail time. All of those involved know that they are violating FTC regulations. The FTC prohibits unsolicited calls for any kind of debt / interest rate reductions which require up front fees. The FTC levies huge fines, then rescinds them based on inability to pay. The FTC settles for the minimal cash on hand, and enjoins them from future "telemarketing". The criminals sign off, then go right back to business. The entire operations are clearly criminal, intent to defraud, etc, and should be dealt with in criminal court and not by civil actions.

This is Jennifer from Credit card Services (note: this is the same voice of Rachel that used to call but now she says her name is Jennifer)
She is calling to reduce the rates on your credit card. I stayed on the line in the past and asked them what credit card they were calling about and they told me any credit card. I said okay, how can you lower my rates, they ask me how much money I had on my credit card and I made up so stupidly high number of $10,000 and they told me they could help me. They just needed my credit name and numbers... so Beware, this is nothing but a scam and I'm on the do not call list, I've asked them to stop calling but they just keep calling.

Credit Card Solicitor