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All Comments (12)

Anonymous
0
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will not stop calling

Caller: unknown
tired of it
0
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keep calling and not leaving any messages

Caller: have no idea
Dan
Dan Feb 22, 2011
  0

This call is coming--via a call centr--from TD Canada Trust. If they do bother to talk to you at all they are ijust interested in renewing your GIC, etc or just surveying your satisfaction with their services, which at this point isn't too good. I think they get paid by every call that is successful, i.e., a "hot' number, and they don't really need to talk to you at all. TD probably doesn't monitor the actual calls and so they are being duped by the call centre into believing that there is actually some communication with their customers. That's my best guess!

Anonymous
0
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keep calling and not leaving any messages

Caller: have no idea
john
0
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just got a call and no one was there, not gonna call back

Caller: ?
Hate Telemarketers
0
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"John Doe" above must work for TD.

I asked the guy on the phone if he was a telemarketer. He said, "No." He informed me that he was a "Customer Service Rep" then immediately went on some rant about how he aappreciates me having an account with TD and that he wants me to transfer my loan from my current back to the TD. I laughed at him and told him that he was a telemarketer and that I DONT EVEN HAVE AN CCOUNT WITH THE TD!

I told him that our number was on the CRTC Do Not Call List and not to call us again. He hung up on me after give me a "Whatever dude".

Caller: TD CANADA
John Doe
0
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This is actually TD Canada Trust calling. Few things I wanted to address.

1) They don't leave messages because it is regarding personal information, like investments (i.e. GIC renewals), and who knows who is going to listen to the message in your household. Would you want your mother in law to know that you have a $50,000 GIC coming up for renewal?

2) They can't take instructions from anyone but the person they are calling to speak to. This is why they still call back when they are trying to reach someone else but you request them not to call again.

3) They are not soliciting anything, just making their client's lives much easier by saving them a trip into a branch. They may end up trying to sell you something, but only if it makes more banking sense to do so.

4) And they only ask you to confirm your first and last name for compliance reasons. Once you state your full name they will have no problem confirming information only your bank would have.

5) The reason they are calling from 1:00pm - 11:00PM is because most people work during the day and are only available in evening hours. They stop calling at 9:00PM local time, but since they are calling from Ontario they will still dial the west coast after 9:00PM EST.

6) They will gladly put you on the "Do Not Call List", but you have to let them know. You can't just hang up, otherwise they are only going to call back.

Caller: TD Canada Trust
Anonymous
Anonymous Feb 19, 2011
  0

I guess you work for TD, then?

Travis
0
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Did not answer due to being long distance. wondering who the number was listed to?

Bob
0
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no one on the line, they hung up within 1 second. No idea who or what it was.

Caller: 5196456054
Anonymous
0
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They call -listen to me for a bit then hang-up.

steve
0
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they leave short wierd messages

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