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All Comments (355)

FCC Complaint
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Interest rate reduction on credit cards

FCC Complaint
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Reduce my credit card interest

Caller: Card Member Services
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A pre-recorded message warned me that there was important information available about my credit card, and then it asked me to press 1 for more. After pressing 1, I was directed to a live representative. When asked, this representative told me his company was called "Card Services," and then he offered debt-management services if my current credit card debt was beyond $4,000. This was an unsolicited call, and I do not require debt-management services. He said his company worked on behalf of VISA and MasterCard. When I asked to be removed from his calling list, he hung up on me.

Caller: Card Services
FCC Complaint
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Lower Credit Card interest rates.

Caller: None
Anonymous
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Credit card fraud

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With Credit Card Services, important information about lowering my account

FCC Complaint
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Lowering credit card rate

FCC Complaint
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Pretending to be one of my Credit card services

Caller: Card Services
Anonymous
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recorded message.... credit card scam

Caller: Unknown
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credit card interest

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credit card - interest reduction

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The call indicated I had an important message about my credit card balance and it was the second attempt. I could talk with a representative by entering a number, which I did. I was connected to "Max" who told me I was pre-qualified for a discounted interest rate. When I began to quiry how he knew I was pre-qualified and called me he asked for information about how much I owed and rates of interest along with what credit card I used. I told him I would have to look up the information so he gave me a phone number to call back the information (1-800-847-2911). He indicated his name and employee number (1110). I then began to asked questions about how I was selected and how he knew information about me as I was on a "do not call list". He became vulgar, calling me a "bitch" saying I sounded like a "girl" and a "motherfucker". I responded that I was recording the conversation and would report him. He then said, "I will come to your home (quoted my address) and kick your ass".

FCC Complaint
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Lower credit card interest

FCC Complaint
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Credit card debt reduction

Caller: Card Services
FCC Complaint
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Lower your credit card interest rates

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Recent Complaint Activity for (616) 613-2092

suggested caller name as Bank Card SRVCS
09/09/13 11:14 AM
suggested caller name as Card Holder Services
06/14/13 09:52 AM
suggested caller name as VISA/Mastercard
04/08/13 05:17 PM
suggested caller name as Consumer Card Services
04/01/13 02:10 PM
suggested caller name as No Name provided
03/13/13 11:03 AM
suggested caller name as none provided
03/12/13 11:53 AM
suggested caller name as Card Member Services
03/11/13 02:45 PM
suggested caller name as N/A - Did Not Answer Phone
03/08/13 10:52 AM
suggested caller name as none
03/01/13 10:23 AM
suggested caller name as no name was given
02/08/13 04:10 PM
Other phone numbers in the 616 area code