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FCC Complaint
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Credit Card Rate Reduction

FCC Complaint
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To reduce the interest rate on my credit cards. I've discussed this with them before and they tell me I am not eligible as I do not carry a high enough balance. So I ask to be removed from the call list.

Caller: Card Holder Services
Try This
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What To Do When You Get an Illegal Robocall; http://www.ftc.gov/bcp/edu/microsites/robocalls
1. Hang Up. Do not press 1 or any other numbers to get off the list.
2. Consider blocking the number
3. Report it at http://www.fcc.gov/complaints
4. Report it at https://www.ftccomplaintassistant.gov
Register your phone numbers online at http://www.donotcall.gov or call (888) 382-1222 (must call from # you want removed).

When I receive a call from a new number I put it in my contacts list under Scum Suckers and assign it NO ring tone so at least after the first call they don't bother me anymore (I have filled all of the numbers in each and am up to Scum Sucker 47 now). Some phone companies will allow you to block a limited amount of numbers, this is only a whack-a-mole solution however it is the only one I can offer.

FCC Complaint
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The automated message was a female's voice and was rather fast speaking, making it rather hard to write down everything that was stated in the message. The message was made to imply URGENCY in acting on lowering interest rate of credit cards. Bits and pieces were:

"Hi this is Ann from account services... with good news... Effective today ... Federal Reserve has just... stimulus...can reduce interest rate to 4.9% ... Need to respond immediately ... Consider this your final notice... press 1 now to speak to customer service agent to lower your interest rate."

There was NO option to "remove my number".

Caller: Ann with Credit Card Services
FCC Complaint
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Advertisement to lower credit card interest rates.

Caller: Account Services
FCC Complaint
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Lowering Tax Rates.

Caller: Account Services
FCC Complaint
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Lower your credit card interest rate.

Caller: Ann
FCC Complaint
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credit card services

Caller: Ann/Account Services
FCC Complaint
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To lower credit card rates

Caller: none
FCC Complaint
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Card Services

Caller: None
FCC Complaint
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Promised to lower credit card interest rates. When asked for which bank they were representing, representative said all of them.

FCC Complaint
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Ability to lower interest rate on credit card

Caller: "Ann at Cardholder Services"
FCC Complaint
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Lower Credit Card Interest Rate

Caller: Ann
FCC Complaint
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Credit interest rate reduction

Caller: Consumer Credit
FCC Complaint
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Lower my credit card rate.

FCC Complaint
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message was about lowering credit card interest rates

Caller: Ann at Account Services
FCC Complaint
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lower interest rate on my credit cards

FCC Complaint
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Lowering your credit card interest rate.

Caller: Cardholder Services
FCC Complaint
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Purported to be from "Cardholder services" about lowering my interest rate. Eventually connected to a human operator. I asked if with my credit card, she said yes. I asked if this was about my citibank card, she said yet. (Note - I have no citibank card, and never have.) Then she asked if this was a MC or Visa, I asked again if from Citibank. Said yes. I asked what company this was, operator refused then hung up.

Caller: Cardholder Services
FCC Complaint
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Reduction in credit card interest rate

Caller: Ann from Account Services

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Recent Complaint Activity for (617) 371-4000

suggested caller name as Account Services
11/05/12 10:08 AM
suggested caller name as Just 'Lower your interest rate'
10/26/12 05:00 PM
suggested caller name as Ann -Credit card services
10/26/12 04:27 PM
suggested caller name as Ann with Account Services
10/26/12 03:37 PM
suggested caller name as "Credit Services"
10/24/12 05:50 PM
suggested caller name as Card Member Services
10/24/12 01:32 PM
suggested caller name as This is a company called Investor Group Services. They are a market research fir
10/24/12 11:37 AM
suggested caller name as CREDIT CARD SERVICES
10/22/12 02:11 PM
suggested caller name as I think there was a name but it was too fast to catch what it was
10/20/12 10:08 AM
suggested caller name as account services
10/19/12 12:41 PM
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