(619) 757-1242

I know this is Santander Consumer. I have asked repeatedly to only call once a day. Now they call from several different numbers, but they can say they only call once a day!!!!

I've been having problems with these people for almost as long as I've had a car loan with them. They are rude, ask questions that are none of their business, and while I tell them repeatedly that my payday doesn't fit their schedule due to medical expenses for my wife, they still keep calling and asking the same questions. I've asked to have the payment date changed to fit my payday, but they tell me that since I'm behind, they can't do that. I asked when I make my payment can it be changed, they told me that then my next payment was due, even though it was still 3 weeks away, and they couldn't do it until it was paid. Does'nt make sense, by their figuring even if you make the payment you're still behind. By the way, I looked them up on then Internet and they seem to be a subsidiary of Santander Banking or Financial, based in Spain. No wonder there customer service sucks!

The company is actually called Santander Consumer USA. The are an auto loan company. Their collection practices are questionable at best.

Keep getting calls from multiple different caller ID names but when I call back they all are Sontond Air Cunsumer USA and they keep asking for the same guy who I have never heard of and whos name sound NOTHING like mine. They promise to remove my name from the auto dialer and then I KEEP GETTING CALLS. Drive Financial, XO Interactive. They will eventually pick up if you wait for the #7 option which is all other issues. Most of the reps just hang up when you ask for a manager.