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Rob of NY
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They left a voicemail - claiming to be from Google (about my Adwords). The information he had was extremely generic, and with a thick Indian accent left the following email address: somnathbh@google.com.
Might or might not be legit. Google hasn't called me with this in 15 years; so I am inclided to be very suspicious.

Caller: Allegedly Google Ad Rep
P. Schwinn
0
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So damn tired of these POS. I don't answer Out of Area, Unknown Call, Private Call, Toll Free Call but made the mistake of answering and the POS hung up. If this is POS Google, then say something when you call dimwit, nitwit, moron, stupid, nincompoops. Call blocked so the POS can keep calling and have their stupid call disconnected after the 1st ring. Google is another stupid company that promises but fails to deliver anything !!!!

Caller: Out of Area
Bray Ads
0
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This really is from Google Ads... Or a support and call center which Google contracts with that is based in India.

A client of mine received an email to improve their ad words campaign which I was handling... The email looked suspicious so I called Google…(866) 2GOOGLE to verify that there really was a guy named Ashwin E, and that this was not some scam call... they had verified this was legit, So I had responded to the email to set up a call to improve upon the Google Ads campaign...

Ashwin had called me from the same number in question (650) 215-5111 which my cell phone app called ROBOKILLER had repeatedly blocked... Since I was expecting a call and didn’t hear from him until he emailed me, I called the number listed on his email signature…
(855) 204-7240

He told me about his experience being blocked by RoboKiller — The call was an hour and 20 minutes, to which we went over keywords, changing the bid strategy from enhance CPC to maximize conversions, as well as increasing and decreasing bids amongst Desktop, Mobile and Tablet.

Since it was such a productive call, I had asked him to call me back…
To which he replied yes, and kindly asked me to unblock his number for future calls.

I gave a long reply because the call was a long and productive one… If anybody is on the fence whether this is a scam, call Google’s numbers directly.

Caller: Google Ads (call-center contracted by them)
Jenny
0
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This is fraud. They call and interrupt my day numerous times. Sometimes hanging up and calling back. I work with Google everyday. I can assure everyone, this is NOT Google. This is not how they conduct business. Don't answer/talk to this company.

Caller: Says Google - IS NOT
BP
0
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I receive real calls from real Google AdWords account reps. They don't ask you to join Hangout. They call, and walk you through their newest features, looking at your account on their end while you're looking at it on your end. The calls are helpful, but at no time do they ask for info or access to your PC or account. They don't need it. Real Google never asks for information because they have more information on you than you do. Google knows everything about you. If you opt to have them call another time, they'll email you a Google Appointment at the email address on the account. Never give a fake Google rep any info. Real Google doesn't need it nor do they ask for it. I've often asked Real Google reps to tell me my account number and they can easily.

nybusguy
0
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I received a call from this phone number from a man with a heavy indian accent claiming to be my account rep from google adwords.Very professional, well spoken. He had my account number and sent me an email. Checking the email headers they appear to be from Google. He proceeded to ask questions about my business campaign goals and about my type of business. He then empathized with my goals and noted that he can help improve ROI base on increasing traffic through adwords. He then sent me an email and asked me to login to google hangouts to do a screen share where he could show me how to improve my google adwords campaign results. He noted that he will only be able to see what I share with him and that I'll be in full control of the session. I then instructed him to call me back at 2pm.

The email requires the installation of a plugin.

Here is the email:
support-noreply@google.com
10:47 AM (24 minutes ago)

to me
Hello!

You've been invited to join a Google Hangout with a Google representative where you will have the option to share your screen and get help faster. You don't need a microphone or camera to join, however, you may be required to install a plugin.

You can proceed by joining the Hangout here:
https://g.co/support/ng5ywz

Thanks!

This email has been sent because you requested assistance with a Google representative. If this is incorrect, you can disregard this email. Information shared will be used in accordance with our privacy policy.
..........
My assumption: is that installation of the plugin will either install a virus on my computer, ransomware or mailware. Then all bets are off.

Caller: 650-215-5111
nybusguy
0
  Reply to

I received a call from this phone number from a man with a heavy indian accent claiming to be my account rep from google adwords.Very professional, well spoken. He had my account number and sent me an email. Checking the email headers they appear to be from Google. He proceeded to ask questions about my business campaign goals and about my type of business. He then gave empathised with my goals and noted that he can help improve ROI base on increasing traffic through adwords. He then sent me an email and asked me to login to google hangouts to do a screen share where he could show me how to improve my google adwords. He noted that he will only be able to see what I share with him. I then instructed him to call me back at 2pm. My analysis is that, Google has never once reached out to help me out with anything and so if it's too good to be true, it probably is just that. The email requires the installation of a plugin.

Here is the email:
support-noreply@google.com
10:47 AM (24 minutes ago)

to me
Hello!

You've been invited to join a Google Hangout with a Google representative where you will have the option to share your screen and get help faster. You don't need a microphone or camera to join, however, you may be required to install a plugin.

You can proceed by joining the Hangout here:
https://g.co/support/ng5ywz

Thanks!

This email has been sent because you requested assistance with a Google representative. If this is incorrect, you can disregard this email. Information shared will be used in accordance with our privacy policy.

Caller: 650-215-5111
Anonymous
0
  Reply to

Google AdWords

Caller: Google Adwords
Kate
0
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Says she is the Google ad words acct rep for our company. Calls daily and I tell her we do not have an account and to remove us from their list. One time she called and argued with me that we do have an account, if she could speak with the account manager to verify. When I told her that was me, she asked for the account number.

Caller: "Google Ad words"

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Recent Complaint Activity for (650) 215-5111

An suggested caller name as Google
12/06/19 01:09 PM
An suggested caller name as Allegedly Google Ad Rep
08/14/19 11:47 AM
reported as spam
06/28/19 12:00 AM
An suggested caller name as Out of Area
06/20/19 11:04 AM
An reported as spam
06/18/19 01:40 PM
An suggested caller name as Google Ads (call-center contracted by them)
12/05/18 11:48 AM
An suggested caller name as Says Google - IS NOT
09/19/18 09:42 AM
reported as spam
07/09/18 03:54 PM
An reported as spam
12/11/17 12:12 PM
An reported as spam
10/06/17 11:44 AM

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