(727) 362-6798

An unwanted call from this St. Petersburg FL VOIP number arrived today. When the answering machine picked up, a recorded message purported to be from AAA and requested a member satisfaction survey. Posters report this is actually a company called Sterling Research, not AAA itself. Even if AAA outsources surveys to this company, why in the hell would they resort to robocalling to do this? AAA has the e-mail addresses of its customers and can solicit their views far more economically and reliably, instead of pissing off its customers with robocalls. Vexatious robocalling is a sure way to lose customers. It may have just lost me.

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