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Cardholder Services
Rachel
RE: Robocall to 843-521-1634 from Allegiance Telecom of FL, Inc. and 727-674-9999 on October 19, 2011
This is really hard for me to admit, but I am going to acknowledge all so that others can learn from my stupid, idiotic behavior.
Received a call from 727-674-9999 at 5:47 PM yesterday to my home phone # stating the following: There are no problems currently with your account. It is urgent that you contact us concerning your legibility for lowering your interest rate to as little as 6.9%. Your legibility expires shortly so please consider this your final notice. Press the #3 to discontinue further notices or press #1 to speak with a live operator and lower your interest rate. Thank you. Have a great day.
Like a fool, I pressed the #1. The first thing a young lady said to me, after waiting on the line for 5 minutes, was that I was selected because of my absolutely flawless credit card payment history, which is absolutely true. She identified herself as Credit Card Services and that she was empowered to lower high interest rate credit cards with large balances to 6.9% APR. She could do this for BoA, Citi Bank, Chase, Capital 1, etc., for MasterCard, Visa, and Discover credit cards. Did I have any that meet the criteria of credit line >$3,000 and higher than 13% APR. No, I said, but I have 2 below that rate with higher credit limits than that, but still above 6.9%. She asked for credit card #'s and confirmed expiration dates, asked for the last 4 digits of my SSN, all of which I freely gave (DUMB____). She kept me on the line while she checked stuff. Needed further info including DOB and Mother's maiden name, again which I gave (even DUMBER____). Then while waiting again for slow computers, they disconnected the call with no further explanation after about 45 minutes, which I surmise that they were isolating whom I was. As I looked to call them back, I got another call from another individual from the same company (Allegiance Telecom of FL, Inc.) 40
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