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All Comments (17)

Jonesy
0

Asked if I wanted to reduce my interest rate...yeah ok buddy NOPE!

Lila
0

While I did not receive a phone call, I got a letter in the MAIL! The letterhead was Capital One with the logo, Account number, my full name, address, everything an official written correspondence should have. Saying my newly opened account was being frozen because I failed to provide some additional information to verify my identity. Instructed to call "Fraud Department at 1-800-239-7054" If not within 45 days my account would be closed. If already talked with them, then disregard this letter.
I don't have an account with Capital One, BUT my mail has been going missing. I thought maybe someone is using my information, but even though this came in the mail, something just didn't feel right. So, I looked up the phone number for Capital One fraud complaint number and it was NOT the number listed in the letter. The number in the letter 1-800-239-7054 look up lead me here as a known scam! So be aware they are now using the USPS to send very convincing letters!

Tina W
Tina W Aug 17, 2023
  0

We got the same exact thing. I'm not calling that number, but I am going to call Capital One customer service and give them the card # that we did not activate and be sure it's not active and close that # out.

Herkimer
0

Received a call and voice mail from this number, saying they need to discuss my recent application. Say What?
My credit cards are not through a big bank so I checked and none are managed by C-1 so I had the Duck check it out. Found this site, with the posts agreeing it is a fraud call. Thanks, Folks!

Pab
0

They left a voicemail on a different phone number phone number that was on the same account for me. I never gave that phone number to capi cap1. Nazalia answered

sha
0

Yes I was called about lowering my interest. After asking them what is my interest they didnt know and asked me for my card number to confirm. I hung up.

Caller: 8002397054
grumpy
0

Caller wants to lower my interest rate. When I challenged him and called him a scammer he got nasty.
Never had the fraud dept. call to lower rates

Anonymous
+1

9173095735

Caller: 9173095735
Anonymous
0

(800) 239-7054 - got a call from this number saying they could reduce my Credit card rates to 6%. There is no way this is possible.

Caller: (800) 239-7054
Anonymous
0

I had previously blocked this number when it came to me as a text scam. PLEASE block it! Cannot authenticate this number.

JohnJ
0

They called, my "smart" caller ID said they were Capital One... when I picked up, either I accidently disconnected or they hung up...

Anonymous
0

caller said they were with VISA/Mastercard not with one credit card company. They can lower all my credit card rates.

Roy
0

Called saying they were Capital One and were going to reduce my credit card rates. They said some random stuff about how I pay on time and sometimes pay more than the minimum. I told them all my cards are paid off and I only use and pay them fully at end of the month. They just said thank you and hung up.

Steve
0

Claimed they were Capital One. My account also had too many login attempts and was locked. Sounded like a very realistic call center and dialog, but they got a little flustered when I said their number came up as a robocall number when I looked it up. Hung up and dialed Capital One through the number on their website. No fraud on my account. This is a somewhat sophisticated scammer.

Betty
0

Scam!

Caller: Capital 1
Anonymous
0

800-239-7054 called telling me it's Capital One and to click on a link or fax them ID and Social Security card . I have not used the card in many months. There are no charges on my card. I pay the car in full every month it is used and have been a customer over 15 years. Only scammers would act this way or a disgruntled employee that is looking to do harm to a customer in some way

mc
0

total scam

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Recent Complaint Activity for (800) 239-7054

An reported as spam
12/11/24 02:04 PM
An suggested caller name as Capital One Fraud Dept
06/14/24 10:58 AM
An reported as spam
05/31/24 03:21 PM
An suggested caller name as Capital One Fraud Dept
03/04/24 11:04 AM
An suggested caller name as +18002397054
02/26/24 04:31 PM
An reported as spam
09/05/23 02:26 PM
An reported as spam
08/09/23 07:57 AM
An suggested caller name as 1-800-239-7054 Capital One
08/03/23 08:29 AM
An reported as spam
07/22/23 09:08 AM
An reported as spam
03/21/23 12:48 PM

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