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All Comments (11)

Anonymous
0

stated that they wanted to verify account activity on my credit card, and that they were calling on behalf of First Financial Bank (my CC company). Called my CC company and they stated that it was valid, and then transferred me to their internal account activity validation department. I had made a small purchase from Spain this morning, and they just wanted to make sure that it was legit.

Caller: automated
mike bourk
0

This company continues to call me regarding my son's whereabouts after I have told them he no longer resides here

M. Harris
0

This company called and left a message saying to call back. I was wary, but called anyhow. I knew an Amazon transaction was being held up and suspected my CC company had referred me to their fraud detection dept. When I called, the person asked me for the phone number they called and for my name. No other information was requested. The person was calling to verify some activity on my Visa debit card. She gave me the amounts of several large transactions from the day before. I confirmed the amounts and the vendor processing the payments were legitimate and authorized by me. That was the end of the call. This is not a scam or a telemarketing company.

Caller: Card Services
Anonymous
0

I just received a call from this number and as I checked it out on this web site, I realize either this call was a fraud or this site is because I do not have a debit or credit card for them to 'check out'

Anonymous
0

annoying!!!!!!!!!!

Anonymous
0

this number has called several times and left messages that someone was trying to access my atm account and that it was extremely urgent that i call them. This seemed a little weird to me so I called my bank and they told me that my bank accounts were fine and they advised me that the phone number was not a legit one and not to call it.

GDT
0

I have received 2 calls from 800-327-8622 in the past 2 days. Yesterday I did not recognize the number and let it go to voice mail where an empty 2 1/2 second message was left (just dead air). Today, I picked it up and they hung up immediately.

History: Yesterday, after Googling the number, I read many of the comments above (Mike and others), and decide to call the number back. After giving the company, Card Services - part of the Star Network, a phone call they could not locate my phone number or even under my last name and state. I then decide to call each and every bank that I have cards with and find that none of my cards have any suspicious activity on them. I then call the 800 number back, just to confirm that they have no information under my phone number or last name, and indeed they did not.

THIS LEADS TO 2 CONCLUSIONS:

1) Card Services, a Star Network Company, is a valid company that does valid work protecting people against credit card fraud on behalf of its member banks and financial institutions.

2) Someone is spoofing Card Services phone number in an attempt to further defraud the people that it calls. There is no Terry Falcone at Card Services (I verified that with them on the phone).

ALWAYS CONTACT YOUR BANK OR FINANCIAL INSTITUTION TO VERIFY THAT THE CALL YOU RECEIVE FROM CARD SERVICES AT 800-327-8622 IS A VALID CALL. YOUR BANK WILL KNOW IF THEY USE CARD SERVICES TO HELP PREVENT CREDIT/DEBIT CARD FRAUD.

NEVER GIVE OUT YOUR CREDIT CARD NUMBER OR OTHER PERSONAL INFORMATION TO ANYONE OVER THE PHONE IF THEY CONTACT YOU ABOUT CREDIT CARD FRAUD. IF THEY ARE LEGITIMATE, THEY WILL ALREADY HAVE ALL THE INFORMATION NECESSARY TO HELP DETERMINE IF THE CHARGE WAS FRAUDULENT OR NOT.

E. Miles
0

This is a scam. Do not give any personal information to these people. I received several calls from this number saying that there was a security problem with my credit card. I checked with my bank and they said that this was indeed a scam. Luckily, I did not give out any information, but I wanted to warn others about this fraudulent bank and 1800 number.

Mike
Mike Jan 18, 2011
  0

Wrong. Just called my bank. This is the Star Network number and is a legit call to verify large $ purchases on our card. Since my wife had just paid for a years gym membership in advance. I appreciate this kind of protection.

Alice
+2

My bank called me to verify account activity on my credit/debit card. I called the bank back and confirmed that this was a legit call FYI.

Caller: Lakeland Bank
J
J Feb 2, 2009
  0

I just received a call and they said they wanted to confirm a few authorizations. They knew the places and the amount. I will be calling my bank in the morning.

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