(800) 366-0109

They keep calling me but, never leave a message

never leaves a message

I got a call from them a couple of days ago, asking for my little sister who happens to be only 14. She wasn't available so I asked who was it and what for. The woman becam irrate and insisted she can only talk to my sister and no one else. I assumed it was a telemarketer and informed them that she is a minor and therefore she couldn't do business with her. The woman said she knew and that she wanted to talk to my sister immediately. I told her that I am her legal guardian and what was the nature of her business with my sister. She again became irrate and said that I had to send my legal documents proving my guardianship but refused to tell me where to send it to. After a few minutes of her angry yelling for my sister I told her not to call again.

Today I get a phone call from a "Gina Johnson" asking for my sister again, this time insisting that our parents call her back. When I told her that they would not be available to call back, the woman insisted that I make them call her back.

I have never spoken to such an unreasonable and rude person before. Of course I'm not going to let you talk to my sister if you refuse to tell me your name, company or business. It's absurd.

Using the term "SLEAZY" for J. P. Recovery Services, Inc.is being nice!

Even when YOU pursue THEM to settle the claim against you, they are rude, uncooperative, and unreliable.

I had an insurance issue where the hospital and this collection agency would not communicate with Blue Cross/Blue Shield, other than through some electronic middleman agency. The middleman agency was against picking up a phone and talking to a human voice at BC/BS, even when I presented the direct phone number to them. I spent 45 minutes getting them to do a "special mailing" of my faxed insurance information to their middleman. So pathetic!

Elevating your issues to their managers results in absolutely no results. They are just as ignorant!

Be careful with these folks it you intend to clear everything up! They don't send correspondence that show a "zeroed balance" for your records. They are sloppy and have no problem showing that they honestly don't care about what they do. It's like they want the problem to continue on and on.

The bright spot in all of this is that they cannot continue to do business this way in the future. Don't expect them survive in their line of business. "God don't like ugly!"