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I got a call, with a south Asican accent, claiming that I have a citi credit card with illegal transactions.
Caller: citi bank credit card center
Spam and scam. Beware
Caller: Said Bank Credit card holder
The call started off as sounding legitimate --- an automated professional female voice, no accent, advising my Citibank credit card had been charged $1498.00, Citibank found this charge to be suspicious, press 1 for connection to Citibank's fraud department if I don't recognize this charge. Because I have a Citibank credit card and I don't recognize this charge, I pressed 1. I was immediately connected to a man with a very thick Indian accent and I knew right then and there this was a scam call. I asked him who made the charge, he said it was done in Indonesia. I asked him for his phone # so that I could call him back after I had checked my Citibank account online. He refused to give me his phone # - no surprise, I knew he wouldn't - he said there wasn't time for me to check my account online --- further evidence he's a scammer and not with Citibank's fraud department. I cursed him out, then slammed down the phone. Then I checked my account and - no surprise - there's no $1498.00 charge posted to it. My next step is to call the real Citibank and report these people --- although I doubt it will do any good because many people before me here have reported them to Citibank and the scam calls are still happening.
Caller: 1-800-374-9700
Same number. Didn't even pick up. But they left a message that was cut off but started with, "$1498 was withdrawn from your account...", which confirmed my suspicions.
First they sent a text : "CitiBank N.A. FRAUD Early warning : Did you attempt $2500.00 Zelle Transfer to Bank of America. If valid reply YES, if fraud NO. To opt out stop. They then called. Stated the same thing in the text message. They asked if I had recently set up an Affirm account. I stated no. They then proceeded to send 4 or 5 text messages about an Affirm account being opened and credit approval for $860. The caller stated that they will get me to an agent and get the Affirm account closed and repeat about the charges on my CitiBank. I told him that I do not have a CitiBank account of any kind. Never did. He then started talking about the Affirm account and having me hold the line while he transfers me to a colleague to complete the cancellation of the Affirm account. I keep getting text with credit approval for RealReal In-Store with a credit limit of $860 and now $1701.00.
Caller: CITIBANKONLINE
yes
Recent Complaint Activity for (800) 374-9700
An EveryCaller user suggested caller name as citi bank credit card center
07/08/24 12:25 PM
An EveryCaller user suggested caller name as +1 (800) 374-9700
11/28/23 08:00 AM
An EveryCaller user suggested caller name as Said Bank Credit card holder
07/06/22 09:36 AM
An EveryCaller user suggested caller name as +18003749700
06/23/22 11:22 AM
An EveryCaller user suggested caller name as 1-800-374-9700
06/15/22 09:40 AM
An EveryCaller user suggested caller name as Scam
06/10/22 01:02 PM
An EveryCaller user reported as spam
06/01/22 11:31 AM
An EveryCaller user suggested caller name as CITIBANKONLINE
01/26/22 02:49 PM
An EveryCaller user suggested caller name as Citibank Citibank
01/13/22 11:17 AM
An EveryCaller user suggested caller name as Citibank Citibank
01/12/22 12:43 PM