(800) 379-8461

This might be legit but my experience was sketchy. I first got a text (which I had another from the same sender over a year ago) and I texted back the charge in question was fraud. Then they called both my personal and business phone numbers wanting me to press any key for the next representative. Instead I called US Bank directly. Customer service checked my accounts and said no one had any kind of hold or had been in my accounts today. About 5 minutes later the call came again and I waited for a representative. When they asked me for my billing address I asked for more information (1 because I'm not sure this isn't fraud and 2 because my cards have 2 different billing addresses). I said I'm not in the habit of giving information out to people who call me and asked for the last 4 digits of the card in question. She would not give that to me and instead said she could not help me if I wasn't willing to give her more information. I then logged in to my US Bank account and checked all of my accounts - none of them have a pending charge in the amount referenced in the text message and no other strange charges. I am going to keep an eye on this just to be safe.

Received a message from robo call on my cell phone stating this is a fraud alert. I called the number on the back of my credit card and it was determined this was a scam.

I called my banks directly to verify there were no fraud charges. All of them indicated that i had no flagged charges on my accounts. Unfortunately, due to a chat agent misunderstanding, I thought this was legit and called. Immediately hung up after they started suggesting they couldn't pull up my information without a lot of extra, unnecessary information. Canceled the card I gave them to be on the safe side.

I got a text message saying there was a purchase on my US Bank card. I then got a call from this 1 800 number. I did not pick up but found this site and called US Bank directly. There were 3 fraudulent charges on my card in another state, 2 of which went through. US Bank cancelled our card and will be mailing new cards. The number probably is legit, but I still feel safer calling US Bank directly.

They sound very professional. Do not trust this caller.