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All Comments (17)

Anonymous
0

they call about 4 times a day, only let it ring twice and noone there when I answer......start calling as early as 800am......harrassement for sure and told them that the one time I did talk to them.....they NEED to stop

ex-customer
0

Dozens of calls from this number, despite repeated requests to identify themselves and state the purpose of the call, they refused saying only that it was a personal matter and that they would call back. No messages ever left and they would call up to 4 times a day any time from 8am to 10pm. After they reported me to the police for threatening them (!) the last caller stated they were from Capital One calling on behalf of Hudsons Bay Company.
I then filed a formal complaint with the CRTC and sent a profanity filled letter to HBC along with my cut up card and a cheque for payment in full to close my account.
Capital One and Hudsons Bay will never get another cent from me due to their unethical, unprofessional and perhaps even illegal methods. What kind of company harasses their own customers to the breaking point and then plays the victim when those customers get mad? Thanks for the call from the Toronto Police Service this morning, Capital One and Hudsons Bay, awesome way to do business.

Caller: Capital One
noname
0

They did call me and ask me to punch some number why I was on the phone with them. It was so unprofessional, and consider it as a scam. I called back the number and they ask me to provide my credit card number. It's all bullshit! !

Caller: Capital One
Musically Inclined
0

Started getting daily(sometimes multiple daily) calls from this number. There is never a message left, but if this HBC, they need to stop. I've only had this phone # for a little over a month, and I have NEVER had credit with them. I don't use credit cards period. If they can't leave a message, they best not expect me to answer to this #, or call it back!
If anyone does by chance talk to someone trying to collect on fraudulent account info, ask them first to provide their personal i.d. registration #. Anyone working for collections that is legit, must be trained and registered for them to legally place these calls for companies and collect on their behalf. Most times when you ask, they get flustered and confused and end up hanging up on you, because they're some poor young person employed at a call centre, and getting paid by commision. They don't know that what they're doing isn't legal.

Jane
0

I got two calls Saturday morning 1 hour apart. No one was there when I answered. The first call came at 8:25 AM

Eileen
0

I didn't answer any calls from this number but they have called me numerous times a day for about a week now!

Barbara
Barbara Aug 16, 2011
  0

This number is registered with Zeller's/HBC credit card accounts. I looked it up due to recieving numerous calls despite telling them mine was a new number and that I do not have any account with them nor have I ever.
I have reported complaints recently to the CRTC and keep them updated with amount of calls, time and what has been said. I also notified them that I now am and that I will be contacting a lawyer for harassment as they were told all this.

Barbara
Barbara Aug 16, 2011
  0

I also did a full search on the number to find out who it was online. It could also be a scam but the company is Zeller's and is registered to them.

Brad
0

I have been receiving calls all day from this number and just spoke to a "Mario" he was looking for my wife and I simply told him that I have googled this phone number and it appears that it may be a scam where someone is trying to get your HSBC information so he was never going to call me again. He said ok and hung up.

Caller: Mario
Anonymous
0

Received 2 calls, nobody at the end of the line.

Caller: Dont know
George
George Jun 22, 2012
  0

I have had about 4 call today already

Dan
0

Calls only saturnday and sunday , puting questions abour your private informations regarding balance owining on matercard HSBC. It give'S you wrong informations and you have to correct the infos. That is the scam. I was keep asking about things durring the conversation and then the stop asking me pretend that maybe is a mistake.

Caller: Tanya
kim
0

He only used a name as the person calling but would not identify the company calling for and only kept saying it is a business call. He then hung up.

Caller: Mike
Anonymous
0

They keep calling me and tell me i have a balance on my credit card. I went to The Bay to pay it off but the customer service at the bay told me they could not find my file. Besides, they said it was a scam.

Caller: 18003874540
kenly88
0

This number keeps calling & do not leave message...when answered, recording only...calls many times a day.

Caller: recording
Tarrah
0

Calls all day and leaves no message, when call is answered voice says this is an important call please wait and repeats itself over and over and then cut off? Anyone know who this is from

Caller: 800-387-4540
Anonymous
Anonymous Jan 21, 2010
  0

HBC mastercard

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