(800) 531-5000

I called the number and they gave ne another number to call 1877 204 0596

Call from DirectTV as the message says. 800-531-5000. About trial Stars super pack.

They called my NEW husbands phone asking for me by my previous Married name. they had my address where I've only lived for the last 10 years.

The first thing they asked for was my social security number and birthdate. When I refused to supply my social they asked for "atleast the last 4 digits".

They said I owed money for service from 1989-1990. Here's what's wrong with this:
1. I've never been late on my bill in the 8 yrs I've had DirectTV.
2. I didn't live at my address in 1989 or 1990. Not even in the same state!
3. I didn't go by my previous Married name they asked for until the late 90's. In 1989-1990, I was still going by my maiden name and hadn't even met my first husband!
4.Did DirecTV even exist in 1989??
5.If they called me why would they ask ME to verify my identity and why didn't they have MY phone number on record? I've only been married 1 month so why would they call my new husband's phone for me and how did they even have it on record?
6. When I called DirecTV about this, they had no clue who would've called me or why. They didn't even have me in their system by my previous married name like the people who called!

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