(800) 678-3748

DO NOT CALL POLICY STATEMENT

Discovery Research Group welcomes state and national legislation that limits aggravating sales calls. We feel that over time this legislation will help citizens better understand the difference between sales calls and legitimate research calls, and that the end result will be higher participation rates and higher data quality for all researchers. Sometimes respondents confuse legitimate research companies with telemarketers and think that National Do Not Call legislation applies to all companies equally.
If you have received a phone call from DRG, please be assured we are not contacting you for a sales call of any kind. Our calls were made simply to invite your household to participate in a research study. Almost 72 million Americans per year are interviewed in research studies. This is your opportunity to be heard regarding the products and services you use.
As a research organization, Discovery Research Group is not required to cross-compare any of our project specific phone lists against the National Do Not Call Registry, but we do maintain our own internal do not call list. We do this as a good business practice to avoid aggravating or frustrating any household who does not want to participate in research calls.
If you are opposed to participating in research studies, please simply use either of the following options to be removed from all current projects and placed on DRG’s do not call list:
• Email info@drgutah.com. Please include Do Not Call Request in the subject line and list any phone numbers you would like us to remove.
• Call 1-800-678-3748 x 2136 or x 2110. If a voicemail answers, simply leave any phone numbers you would like removed in your message and we will quickly process the information for removal.
Taking either of the above actions will result in no additional phone calls. It is important to note that in order to fully comply; we will need all phone numbers you would like us to remove. We will remove