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All Comments (26)

Irked
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Oddly enough, on the student loan website that took over SallieMae (Navient.com), this is the phone # listed to ask for help. Called to get help with my student loan and was sent to a cruise ship survey thing then it hung up on me.

JR
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Sallie Mae, Says they can look up my acct by giving them my SS#
Yeah Right

Caller: Sallie Mae Educational Loan Dept
FCC Complaint
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Calling in reference to a student loan....That I don't have with Sallie Mae.

Caller: Sallie Mae Dept of Education
Billybob Bogyman
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Use trick caller ID posing as a US Government entity. They are either a collections office or a scam.

Caller: Sallie Mae
Anonymous
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Have been repeatedly told they have WRONG person but they keep calling.

Anonymous
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won't stop calling me!!!

Anonymous
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block

Caller: Ge Money
Anonymous
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  Reply to

keeps calling with automated machine asking for some one else. first off you want to call my cell phone at least be a person not a machine asking for some one else.

Caller: Sally May
Anonymous
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calls continuously all day

FCC Complaint
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  Reply to

Sallie Mae

Anonymous
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Keeps calling looking for a person that has never been and never will be at our number.

Caller: Sallie Mae
FCC Complaint
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  Reply to

Sallie Mae, Inc.

Michail
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Oh god, these people are amazing.

The calls started a month ago. Same voice....
Hi, this is Heather with Sallie Mae.... Call is for "Magdalena Wilson" yada yada

Ummm, it's not me. No one that I know. Never heard of Sallie Mae before this bull started.
Everyday, same thing. Was once a day at about 6:15PST. 7 days a week (weekend times in the morning). Now it is 3 and 4 times a day at different times. I have called them MANY times and they can never find my phone number or name in their system. Operator said they would email a supervisor to have it removed since they can't find an account with my phone number. They even looked at different spellings of the account name. Of course, when I call from home, it would say that it recognizes my phone number, but they still can't find it. I even recorded the message on my iphone for the operator to hear, but still no love.

Keep in mind, I don't have ANY loans. Even my house is paid off. zero debt. If you google my name or phone number, I am the only one that comes up. Note: They did have a madgalina, but she was in Texas and they confirmed that the phone number was different. My name and number are not listed as even a cosigner or even a contact to anyone.

Every 3 to 4 days, I would call and they would email a supervisor to at least check into it, but nothing happens.

All in all, I was able to resolve this ONLY by blocking the call. I called Verizon (now Frontier) and explained the issue. AMAZINGLY, the operator was not only named Heather (like the sallie mae automated voice), but she had the same problem (although she did have a loan with them several years ago). So, putting me on hold for 5 minutes, she was able to get me the call block feature for free. So, now I do NOT have to put up with damn Sallie Mae anymore. (Call block is good for 12 numbers for same price which is $3.50 a month, but free for me). Highly suggested, even if you do owe someone money.

Caller: Heather (automated)
Kelly
Kelly Feb 7, 2011
  0

I have caller ID & tried to call back the # they called me from & the wait was going to be over an hour, I did a search for other #'s for Sallie Mae & found this info: 888-272-5543 & a fax # 800-848-1979. I called the 888 # & with a little patience & number punching I got ahold of a rep who said they would remove my #, so now we wait & see??? Good luck to the rest of you, also try sending a fax stating they have a wrong #, that will be my next step if this one didn't work.

Anonymous
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i'm currently overseas and they keep calling my cell...it cost everytime my phone rings! WTF

Anonymous
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Sallie Mae

Anonymous
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Call every single day, at least
4 or 5 times...

FCC Complaint
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  Reply to

Sallie Mae

Caller: none
pmershon
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These scammers have called over 100 times since I installed Call Control

SShorrosh
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Don't know who this is but they suddenly began calling multiple times a day, never leave a message and don't identify who they are, they just hang up.

Anonymous
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Calls several times per day, never leaves messages. Harassment!

Caller: Sallie Mae

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Recent Complaint Activity for (800) 722-1300

An reported as spam
01/20/24 03:27 PM
An suggested caller name as Sallie Mae Educational Loan Dept
01/20/24 01:58 PM
An suggested caller name as Sallie Mae
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An reported as spam
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An suggested caller name as Navient
07/27/22 09:36 AM
An reported as spam
07/20/22 05:35 PM
An suggested caller name as Dept of Education Scam
06/29/22 01:01 PM
An suggested caller name as Sallie Mae Educational Loan Dept
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An suggested caller name as TOLL FREE CALL
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An reported as spam
06/17/22 05:54 PM