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All Comments (29)

Anonymous
0

TW Cable should *not* automatically call for feed-back **unless** the customer has agreed to it. I did *not*, so I regard this call not as a service, but rather, as a dis-service, and as such, as a nuisance call. I do not want to participate in an automated survey designed by marketers to speciously indicate that I have “a voice”, and so should be satisfied with how TWC handles communications. Ironically, the very thing I had called TWC about, *was* nuisance phone calls.

TWC-ADMIN
TWC-ADMIN Dec 17, 2016
  0

You agreed to these calls when you signed up for the service. Please discontinue your dip S behavior.

Every_Caller_''dot''_c...
0

TW Cable should *not* automatically call for feed-back **unless** the customer has agreed to it. I did *not*, so I regard this call not as a service, but rather, as a dis-service, and as such, as a nuisance call. I do not want to participate in an automated survey designed by marketers to speciously indicate that I have “a voice”, and so should be satisfied with how TWC handles communications. Ironically, the very thing I had called TWC about, *was* nuisance phone calls.

-better-not-be-a-pseud...
0

Caller: “800 Service” 855 846-8212 called 4:00 pm ET, Sat, 30 May 15.
should *not* automatically call for feed-back **unless** the customer has agreed to it. I did *not*, so I regard this call not as a service, but rather, as a dis-service, and as such, as a nuisance call. I do not want to participate in an automated survey designed by marketers to speciously indicate that I have “a voice”, and so should be satisfied with how handles communications. Ironically, the very thing I had called about, *was* nuisance phone calls.

SirGCal
0

Follow up, every single time you call, it calls back an hour later. Can they be any more annoying?

Caller: TWC
Anonymous
0

Wanted a survey for a previous call.

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