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All Comments (97)

FCC Complaint
0

Cardmember Services to lower interest rates.

FCC Complaint
0

Credit card rate lowering.

Anonymous
0

They call several times a week.

FCC Complaint
0

Lower your credit card interest rate.

FCC Complaint
0

"Opportunity to reduce your rate on your credit cards." When I spoke to the individual, she would not reveal the name of the company and hung up. When I tried to call the number back, the message was "mailbox full."

Anonymous
0

Here is something that might work for smartphones.
http://mrnumber.com/
There’s no charge to use Mr. Number as your app for texting, calling and blocking calls. Mr. Number Caller ID is also free if you agree to share contact information. If you choose not to share contact information with them, you can purchase Caller ID for $9.99/year or $1.99/month.

Anonymous
0

How it works:
http://onthespotblog.com/on-the-spot-blog-stirs-up-rachel-at-cardholder-services/ ...
http://onthespotblog.com/tag/cardholder-services/

We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in jail, no one left to outsource to overseas boiler rooms, problem solved.
Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.

These calls are coming from call centers in Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an
American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone. The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
http://www.ftc.gov/bcp/edu/microsites/robocalls/
http://www.ftc.gov/opa/2012/07/robocall.shtm
http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html

People should continually file complaints with their Attorney Generals office and also file with:
http://www.fcc.gov/complaints
https://www.ftccomplaintassistant.gov
If enough people keep complaining then maybe something will get done.

The FTC has already taken action against some of them however they just pay a small fine and are back at the same scam the next day:
http://www.ftc.gov/opa/2012/02/afl_financial.shtm
http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ftc.gov/opa/2010/03/voicetouch.shtm
http://www.ftc.gov/opa/2009/05/robocalls.shtm
http://www.ftc.gov/opa/2009/12/robocall.shtm
http://www.ftc.gov/opa/2009/09/twi.shtm
http://www.ftc.gov/opa/2011/02/robocall.shtm
http://www.ftc.gov/opa/2009/05/robocalls2.shtm
http://www.ftc.gov/opa/2010/12/jpm.shtm
http://www.ftc.gov/opa/2010/06/asiapacific.shtm
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
http://www.ftc.gov/opa/2012/03/asiapacific.shtm
http://www.ftc.gov/opa/2010/08/voicetouch.shtm
http://www.ftc.gov/opa/2011/11/sonkei.shtm
http://www.ftc.gov/opa/2010/05/ams.shtm
http://www.ftc.gov/opa/2011/01/khalilian.shtm

I will say it again, we need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in jail, no one left to outsource to overseas boiler rooms, problem solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.

Anonymous
0

credit card scam

Caller: No Name Provided
FCC Complaint
0

reduce my credit card rates

Caller: Card Services
FCC Complaint
0

lowering credit card interest rates

Anonymous
0

card member services interest rate scammers

FCC Complaint
0

Reducing credit card rates.

Anonymous
0

credit repair? think they try to steal cc #'s. very rude

Anonymous
0

Credit Card Scam.

Caller: Unknown
FCC Complaint
0

Lowering my credit card interest rate.

Caller: Card Services
FCC Complaint
0

They suggest that they are calling my from my credit card company and that something is wrong. I have spoke with dozens of humans at various numbers and asked them to stop. They hang up every single time. I have tried many tactics to get my name off of the list. Nothing works. I have attached three lists of telephone numbers who have contacted me from card services. Please help me!

Caller: card services
FCC Complaint
0

Lower finance rates and then transfer to a live person.

Caller: none
FCC Complaint
0

Credit Card Interest Rate Reduction

Caller: No
FCC Complaint
0

something about my credit report

FCC Complaint
0

Debt Consolidation

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Recent Complaint Activity for (818) 798-1988

reported as spam
07/30/13 12:00 AM
suggested caller name as Rachael at Card Member Services
09/19/12 09:52 PM
suggested caller name as no
08/31/12 01:29 PM
suggested caller name as none
08/21/12 12:50 PM
suggested caller name as None
08/06/12 10:07 AM
reported as spam
08/04/12 09:15 AM
suggested caller name as Recording to lower interest rate. The people hang up when I ask who they are.
08/02/12 10:00 AM
suggested caller name as Card Member Services
07/23/12 01:54 PM
suggested caller name as "Card Services"
07/23/12 10:11 AM
suggested caller name as Ann
07/13/12 02:25 PM
Other phone numbers in the 818 area code