(844) 271-2552

This is a call center. They've been calling about a comenity/virgin visa account that I don't have. I refused to talk to them until I discovered they had dinged my credit report. I did give them my dob and address since they wouldn't talk to me without my giving them some information to prove who I was. They claimed the address they had on file didn't match mine, although everything else did. They said they would zero out the account and notify the credit bureaus of the mistake. I have my fingers crossed that I haven't succumbed to a phishing attack in order to save my credit. One late payment brought my score way down so I got a poor interest rate on a car I bought last week. Weird thing was the card was opened 6 months ago, and the only charge on it was a renewal fee from the credit card company. Scares me. I put a fraud alert on my credit but I am spooked that they will try to use the dob and address I gave them to get into one of my accounts.