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I previously worked for Ventura County Superior court collections, and I can tell you that this is not a scam. Ventura County provides debt collections services to several other counties, including Santa Clara. The phone number 844-362-9883 is the number they give out to the Santa Clara cases so that they can ID them when they call in. There are many common misconceptions about the court (I used to hear them over and over again) that lead people to believe that these calls are not authentic, including: 1) “Superior Courts are never open on Saturdays”—although this is mostly true, there are some departments that are open on Saturdays, including collections. 2) “The Superior Court would never call anybody, they would only send mail”— false. I’m not sure where people get this idea, but the court calls to collect its debts just like any other institution that must collect money owed to them. 3) “They called me at my step-brother’s half-cousin’s uncle’s mother’s phone#/sent me correspondence at an address I lived at 30 years ago. The court would have the correct address! SCAM!”—again, false. Just because the Superior Court is a part of the government, does not mean they are omnipotent and know every detail of your life in real-time. A huge amount of the time I spent working for their collections unit was spent trying to find updated contact information for old cases. Believe me, they have old information quite frequently. 4) “The Court wouldn’t call me on a ticket that I got in 1993, there’s a statute of limitations”—wrong. There is no statute of limitations on court ordered debts. You may have gotten a ticket in 1986, that case may have gotten buried under a ton of administrative tape and then resurfaced 33 years later. Guess what? You still owe it. They don’t expire after any amount of time. 5) “If I had an unpaid ticket for 33 years, I wouldn’t still have a valid license! SCAM!”—wrong again. Not every unpaid ticket automatically affects your license. Certain charges (e.g. Failure to Appear in court) do, but not others. Unpaid tickets MAY result in a suspended license, but they don’t always. There are other possible consequences for unpaid tickets besides a suspended license (such as: issuance of a bench warrant for your arrest, interception of your state tax return, application of a bank levy (if you don’t know what that is, it means they take it directly out of your bank account etc…).
Finally: Don’t believe me? Google Ventura County Superior Court Collections Unit, grab their phone #, and call. Ask them questions about any of the information above and you will see that I am telling the truth. Ignore these calls at your own risk.