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All Comments (11)

Concerned Citizen
0

Okay everyone, they are a real, legitimate company that does bill collecting for American Express. I too have dealt with them. They were in charge of collecting my monthly payment after AmEx closed my account. At some point my debt exceeded the time period where non payment could be reported to a credit bureau. Therefore i decided to stop the payments that were being withdrawn from my bank account. Unfortunately no one answers 844-564-2178 when called. Even though AmEx themselves gave me this number. Eventually after calling this number for AmEx, 800-230-1284, and tapping 0 three times, did i reach a live person who could help me. They connected me with an agent at the Indian collection agency. After much talking they agreed to stop the monthly withdrawals. So the bottomline is they are real and working for AmEx. As far as the shady cold calling goes, it wouldn't surprise me for a bit.

Jc
0

My acccount with Amex was handed off to this company they said it was another part of the company. It’s probably just outsourced to save on efforts to collect older debts. May be contracted by Amex to get money off old debts. They also use (866) 205-4559 and email services1@aexp.com which aexp.com is listed on amex’s website of official email correspondence. At first I was weary but everything checks out for me.

Caller: American express
Jen Steinberg
0

This is NOT American Express. This is a Company from India that purchase bad debts. Your debt was "written off or charged off by American Express"! This company bought the debt for "pennies on the dollar"! Example your debt $4,000. They paid $400. or less for it. They use "spoof" telephone numbers to call people. They use all types of illegal tactics, including calling all folks with a similar name resulting in harrassment. They are relentless. You probably can't successfully sue them because they are not in America. They are posing as American Express, but they are NOT.

probablyjustgotascamca...
0

Just got a call from 844 564 2178. Asked to speak to my mom. Glad I realized she's a scammer before I gave her her number.

Caller: Forgot the name.
Anonymous
0

Indian guy claiming to be from american express named Sach called our business and asked for my boss and said it was a personal business matter. I informed him that he was calling a business and then he said that our number was listed as a contact number for him, then said it was listed as his work number. I hung up with him and two minutes later he called again and said that he hadn't just spoke with me even though he certainly had.

M R
0

Male with Indian-sounding voice, called my cell phone. Asked to confirm he was speaking to me (gave my name), said he needed to speak to me about a business matter. Wanted me to give last 4 digits of my Social Security Number but I said no. Wanted me to give my birth date but I said no. Told him I didn't need to speak about business with anyone and hung up. Then looked up the number and found this. I don't have an American Express card, although he never mentioned American Express.

GerseyJane.....
0

Indian guy calling from American Express..Called 2 days now..I called American Express and they said it was a scam...Also got email from AmEx and that was also fake... A bunch of crooks...……………..

Caller: American Express
Anonymous
0

scam

Anonymous
0

Guy with Indian accent says collecting debt for American express, I don't carry that card, asked for social security number. Report them, block them, shut them down.

Anonymous
0

Called at 8am. If one needs to speak with AE we can call them, they don't need to call us, since we have AE cards. Most likely a scam.

Caller: Spam or Scamer
Anonymous
0

Caller said he was calling on behalf of American Express.

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Recent Complaint Activity for (844) 564-2178

An reported as spam
03/22/23 02:11 PM
An reported as spam
03/22/23 01:58 PM
An suggested caller name as American express
02/20/23 09:23 AM
An suggested caller name as American Express
09/25/20 12:52 PM
An suggested caller name as Collection
01/04/20 03:29 AM
An reported as spam
10/17/19 10:01 PM
An suggested caller name as Old debt third party buyer
06/24/19 11:39 AM
An suggested caller name as Forgot the name.
06/21/19 11:29 AM
An reported as spam
06/10/19 09:05 AM
A reported as spam
05/08/19 12:06 PM

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