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This is a collection agency that will try to collect from you even when you have explained to them under your rights of being able to dispute a debthat an agency did not provide proper services, they will still try to collect when the Service Provider did not provide proper services, and left not paying the rest of the bill and went to so n eone else, wgen you could gave denaned more money back from the Service Provider -- in my case -- being Spectrum! And, then when trying to explain the details, and why you I u do not owe the last bill -- wgen you could of gone after Soectrum for a lot more, the collection agency acts like you have NO RIGHTS, and gets sassy -- ALL OFXWHIXH I HAVE RECORDED FIR EVIDENTIARY PURPOSES UNDER THE HAWAII "CONCENT OF 1 LAW" -- THE RIFHT TO RECORD TEPHONE CONVERSATIONS ABD COBVERSATIONS IN PERSON IN SECRET -- WITH YOU B EING THE ONLY CONWCENTING, BECAUSE THEY ARE FOR "EVIDENTIARY PURPOSES'!