I receive tons of robocalls weekly from the same place, using various numbers. I have blocked the calls, but they leave long VM messages about insurance options, etc. asking you to call back a different number, 855.341.3959. I am sick of this, so I called to ask them (very nicely!) to please remove my number. The first person hung up on me as I was asking for this. I called back and explained what I needed again, and said that I really needed them to help, as they are violating my do not call status AND I’m tired of dealing with them and blocking all of their numbers. This person, Sean Thomas, hung up on me when I asked to be removed. I called back, explained that I just wanted to be removed and not have them hang up on me, and Alexis -- one of the rudest, most incompetent and immature people I have ever encountered -- proceeded to huff and puff and whine like a 5-year-old, and tried to talk over me to the point of yelling whenever I tried to explain that no, they did NOT remove me from their list (she kept repeating the incorrect number – the number I call out from is shows differently than what you call in). I asked for a Manager and you would have thought the world was ending, she flipped out like the mental giant she apparently is, and babbled and whined and complained and yelled (seriously, I can’t believe even a place like THIS would hire this person). She then hung up on me before I could get any assistance. I called back and spoke to a Kimberly, who was just about as bad as Alexis in the Customer Service aspect, but thankfully she had a slightly better grip on how to behave like an functioning adult. She may have been a bit more reasonable and intelligent than Alexis, but she was not any less rude or unhelpful. She snidely claimed I had already been removed from the list twice (what sense does that even make? Either I was removed or I wasn’t…you can’t double remove me!) and when I tried to explain that they didn’t even have my number, she huffed and yelled at me the number I was calling FROM. I told her once again that I needed a different number removed. As I was giving the digits, she kept huffing out “uh huh….yep…”, etc. over me in a shrill way, and hung up as I was giving her the last digits. I am not sure what the point is of not removing me. Trust me, no one is going to change their minds and buy anything from them! These people are clearly crooks, who not only violate the DNC, but refuse to correct their missteps. I am guessing the names they provide were made-up, as no one who behaves this way would want to be identified.