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All Comments (26)

John
0
  Reply to

They left a message on my answering machine this morning (10/18/2025) implying that I owe money on a credit card I closed about 10 years ago. Maybe longer. In fact, it was an AT&T Universal card which, to the best of my knowledge, no longer even exists and hasn't for quite some time.

Anonymous
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Citi spamming for unowed amount every day

Anonymous
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Pretend bank trying to collect payment

Caller: Spam
Anonymous
0
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Citi-Bank claiming missed payment. SCAM!

Caller: Citi-Bank
Transcription of Audio Recording:

so card please press pound at any time to continue to our automated payment system or call City bank at eight six six five three five nine four nine two four gty please call 7 1 1 this is not a sales call we look forward to speaking with you thank you you may also access your account information online at www.citycards.com this is Citibank with a message for fja yellow about your AT&T universal card please press pound at any time to continue to our automated payment system or call City bank at 8 6 5 3 5 9 4 9 2 4 TTY please call 7 1 1 this is not a sales call we look forward to speaking with you thank you you may also access your account information online at www.citycards.com

Anonymous
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It's a scam. First the automated robo voice will ask for your zip code, next the last 4 of your social. If you select "2" to be put through to a representative, you get some hold music then the system hangs up on you. Definitely not Citi Bank. Also, there's no card account for the person they were calling for.

PP
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Same as everyone else--pretending to be citibank, they call multiple times a day sometimes, but I know I do not have a past due balance

Caller: Scammer pretending to be citibank
KB
0
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Called 8/14/22 Exact same language.

Anonymous
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We receive 2-3 calls a day from this number. They started last week:

Concerned Citizen
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Still receiving calls as of 10/30/2021. Claims to be Citi Bank, asking for full name, last four of SS #, and address to verify your account. Claims that there are past due amounts owed. Although they have my name, I do not have a Citi Bank account. Definitely a scam. Called Citi Bank and they confirmed. Do not provide information to these people!!!

Caller: Citi Bank Scam
Disgusted over scam calls
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They want bank account numbers

Caller: Citibank
hellno
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Still calling as of 7/23/2021!

Caller: Citibank
Anonymous
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YOU HAVE A PST DUE BALANCE - NOT A SCAM YOU MISSED YOU PAYMENT

Jts
Jts Sep 7, 2021
  0

SCAM. This.message is from the scammer!

Mofam4
0
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Calls DAILY and leaves unwanted voicemail about a Citi Card acct- I don't have.

Caller: Says Citi-Bank card
Anonymous
0
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I get multiple calls from this number...sometimes they leave a message, recording, that says they are calling about my AT&T Universal card which I do not have...

Bo
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Um it’s citi bank calling to let you know your payment is past due

Caller: Citi Bank
F U
F U Jan 27, 2021
  0

Looks like you work with these scammers

me
0
  Reply to

They've called 3 times, and we do have a citibank card, but we always
make our payments on time. We haven't answered the phone. I see
here from others its a scam.

Caller: Supposedly citibank
Anonymous
0
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Claims to be CitiBank calling about something wrong with your account.
I know it's a SCAM call, and just want to lead them on...and provide NO valid information.

Anonymous
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called me on saturday 106pm again on sunday 1046am again monday 831am only answered on saturday it was a recording about making a payment on my citi card but i don 't owe citi anything so i hung up

Anonymous
0
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Try to get your ss# or card #. Very convincing. Dont fall for it!

Caller: Citi scam
Anonymous
0
  Reply to

Ask for card number or social security number. Very convincing. Dont give any info to them.

Caller: Citi scam

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Recent Complaint Activity for (866) 535-9492

An reported as spam
10/20/25 10:54 AM
An reported as spam
09/22/25 03:42 PM
An reported as spam
04/28/25 07:26 AM
An reported as spam
04/25/25 05:30 AM
An reported as spam
04/04/25 05:42 PM
An reported as spam
01/22/25 05:34 AM
An reported as spam
03/12/24 08:37 PM
An reported as spam
03/12/24 03:38 PM
An suggested caller name as Says Citi-Bank card
01/29/24 05:16 AM
An reported as spam
01/06/24 12:04 PM

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