(866) 580-5355

Span bill collector. Buys old debts

Spam

Wrong person

These douchbags continue to call me looking for a person not at this address. They say they need 24 - 48 hours, but called me every day since. I've reported the bastards with Canada's Do Not Call registry as my number is registered. ACRM is NOT exempt from Do Not Call as they have the wrong person!!!!

They call me everyday sometimes two to three times a day, they say I owe a bill in the amount of $1000.00 from 10 yrs ago from some Zellers store. I will not give them personal information so they give me a hard time and tell me their just going to keep calling. But they have no information for the questions that I ask.

Someone called from this number and asked if it was me. When I pressed "1" as it asked, it hung up on me. I called the number back and got a person. I told him I did not know who they were and would not divulge any personal information to them, he said "Fine lady don't waste my time!" and hung up.

We just finally resolved the call issues with this crazy company. BBB has a warning on their site under ACRM stating their is an "government warning" against them.

"Government Actions
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On July 15, 2013, the Government of Alberta (Service Alberta) issued an Undertaking to Action Collections and Receivables Management under Section 152 of the Fair Trading Act.
According to the Undertaking, Action Collections and Receivables Management acknowledges that they have breached sections of the Collection and Debt Repayment Practices Regulation, and the Fair Trading Act. Some examples are as follows:
- Initiating phone calls that exceed the frequency permitted in the regulations
- Continuing collection activity after being informed that the individual contacted was not the debtor
- Providing false or misleading information to a reporting agency by posting a derogatory listing in error on a resident's credit file
- Allowing employees who did not possess a collector's license in Alberta to contact residents for collection purposes
- Engaging in collection activities on debts where the last payment or written acknowledgement of the date was more than six years previous.
Action Collections and Receivables Management acknowledges that they have failed to comply with the provisions of the Fair Trading Act and undertakes to the Director that they will not, to the best of their ability, at any time hereafter, engage in acts or practices similar to those described.
Action Collections & Receivables Management is responsible to pay the amount of $2,000.00 to the Minister of Finance of Alberta. This amount represents a portion of the costs associated with the investigation.
To review the entire Undertaking please visit:
http://www.servicealberta.ca/pdf/undertakings/Action Collections July 15 2013.pdf
- See more at: http://www.bbb.org/kitchener/business-reviews ... 8691#govtaction"

IN THE EVENT THEY ARE STILL HARASSING YOU FOLLOW THE BELOW INSTRUCTIONS...
1. CALL THE CONSUMER PROTECTION AGENCY IN YOUR PROVINCE AND THEY WILL ADVISE THE CORRECT PROCESS YOU ARE TO FOLLOW- they are super helpful and provide info on the laws and restrictions
2. WRITE TO OR EMAIL THE COMPANY DIRECT.
Action Collections & Receivables Management
212-716 Gordon Baker Road, Toronto, ON M2H 3B4
Toll Free: (877) 503-9633
Phone: (416) 503-9633
Principal: Mr. Paul Esteves, President
Customer Contact: Mr. Paul Esteves, President
pesteves@actioncollections.com

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Keep calling this number and there's no one by that name and the number

call looking for named person not at your number

They claim I owe a bill from over 12 years but when I asked for some proof they told me that they didn't have it, but they can send me or email me a letter. I have yet to receive that. They call multiple times a day/week. I'm sure they're violating their governing statute.

this is a collection agency, I talked to them once and found out they are looking for someone
who isn't at this number which I told them and I have actually called the number and asked them not to call me anymore because I can't help them and they call at least once a day every day.

unknown name