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Probable FRAUD. Caller claimed to be from Bank of America, and knew my name. But she then immediately demanded to know my birth date--which I had already provided on my credit card application. This is a major NO-NO! No reputable bank would call a customer to demand personal information that the bank already has.
Also got the call the week I applied for a credit card, with the same prompt that they already knew my name. The recording also said they needed additional information to handle my request. I hung up and called the main customer service number, which showed no pending requests for information. I am highly suspicious of the call, but also how a scammer has the accuracy to know my name and number the exact week I'm applying for a credit card. Leak from inside BoA???
Recent Complaint Activity for (866) 701-3822
FCC Complaint reported as spam
07/26/22 12:00 AM
An EveryCaller user reported as spam
04/10/19 06:52 AM
An EveryCaller user suggested caller name as 1 866 701-3822
06/04/18 09:39 AM
FTC Complaint reported as spam
11/18/15 04:00 PM
An EveryCaller user reported as spam
07/31/15 10:27 AM