(866) 847-1251

I am trying to find out what jail my boyfriend called from

Any call from this number comes an inmate at a correctional facility. You should always answer the call to see if it is someone that you know.

This call is not a scam, it is a legitimate company. If you want to know more about them, call the number back or look them up on the internet using the info at the end of this comment.

I copied and pasted the majority of what is in this comment directly from the Securus website. I do not work for them. I just had the idea to go there and find out who they really are and post it here so that all of you can become more knowledgeable.

I personally do not like the prices that Securus Technologies charges for the inmate calls, but it is what it is and Securus Technologies is not the only Correctional Phone Service out there. There are plenty more. They not only provide the phone service, but they also provide the equipment to record all of the calls in case there is something that they or you say that can be used against them.

The correctional facility also gets a percentage of every dollar spent. If you go to www.securustech.net, click on the tab for Correctional Staff. There is advertising to get more business from more jails. Interesting.

A recording gives the inmate a chance to speak their name so that you can hear it and know who is calling you from jail.

The recording also tells you in the first sentence which facility that the inmate is calling from, but you have answer the call to hear it. If the call goes to voice mail, then the first part of the recording is cut off and most likely you will never hear or know which jail the call is coming from or the name of the person who is calling.

The majority of these calls are collect. If you do not want to accept the call, you do not have to and you will not be charged if you do not press 1 to accept the call.

Some of the calls from this number are not collect calls. Even if the inmate has money in their account and uses that money to make calls or purchase phone cards, the call is still routed through and recorded by the equipment that Securus Technologies, Inc. provides to the jail with their service. So you may be getting a 'free' call from an inmate in jail.

Some inmates incorrectly dial the phone number that they are trying to reach or do not remember the number of the person that they want to call. They do not have access to their belongings, including their cell phones, and probably do not remember everyone's phone number. So it is very possible that it is a wrong number. If you want to block it, follow the instructions at the end of this comment or call the number below. It is not very difficult. If you don't understand the instructions, call the number and someone will help you to do it.

Securus Technologies, Inc. provides the inmate telephone service to more than 2,200 correctional facilities in the USA and Canada.

Correctional Billing Services is a division of Securus that provides Customer Service to the called parties.

An inmate can contact family and friends by calling collect from inmate telephones in the jail. Family and friends must be willing to accept the charges.

Inmates cannot receive incoming telephone calls and employees are not permitted to deliver personal messages to inmates.

You may block phone calls from inmates by pressing '6' when you are called by an inmate.
We do not remove blocks on phones per inmate request. Only the person that is on the receiving end of the blocked phone number can remove it by calling Customer Service at Correctional Billing Services (CBS) at 1-800-844-6591.

If you are having trouble receiving calls from an inmate at any Jail/Prison/Detention Center Facility, and would like to request a BLOCK on your phone, or have a question about how to setup a DIRECT BILL or PREPAID COLLECT account, please contact Correctional Billing Services(CBS). CBS is available 24 hours a day, seven days a week. They can be contacted for:

Any billing issues for the end users.
For Block/Unblock of phone numbers.
Any rate issues.

Toll free phone number 1-800-844-6591
support@CorrectionalBillingServices.com
www.CorrectionalBillingServices.com
www.securustech.net

Any call from this number comes an inmate at a correctional facility. You should always answer the call to see if it is someone that you know.

This call is not a scam, it is a legitimate company. If you want to know more about them, call the number back or look them up on the internet using the info at the end of this comment.

I copied and pasted the majority of what is in this comment directly from the Securus website. I do not work for them. I just had the idea to go there and find out who they really are and post it here so that all of you can become more knowledgeable.

I personally do not like the prices that Securus Technologies charges for the inmate calls, but it is what it is and Securus Technologies is not the only Correctional Phone Service out there. There are plenty more. They not only provide the phone service, but they also provide the equipment to record all of the calls in case there is something that they or you say that can be used against them.

The correctional facility also gets a percentage of every dollar spent. If you go to www.securustech.net, click on the tab for Correctional Staff. There is advertising to get more business from more jails. Interesting.

A recording gives the inmate a chance to speak their name so that you can hear it and know who is calling you from jail.

The recording also tells you in the first sentence which facility that the inmate is calling from, but you have answer the call to hear it. If the call goes to voice mail, then the first part of the recording is cut off and most likely you will never hear or know which jail the call is coming from or the name of the person who is calling.

The majority of these calls are collect. If you do not want to accept the call, you do not have to and you will not be charged if you do not press 1 to accept the call.

Some of the calls from this number are not collect calls. Even if the inmate has money in their account and uses that money to make calls or purchase phone cards, the call is still routed through and recorded by the equipment that Securus Technologies, Inc. provides to the jail with their service. So you may be getting a 'free' call from an inmate in jail.

Some inmates incorrectly dial the phone number that they are trying to reach or do not remember the number of the person that they want to call. They do not have access to their belongings, including their cell phones, and probably do not remember everyone's phone number. So it is very possible that it is a wrong number. If you want to block it, follow the instructions at the end of this comment or call the number below. It is not very difficult. If you don't understand the instructions, call the number and someone will help you to do it.

Securus Technologies, Inc. provides the inmate telephone service to more than 2,200 correctional facilities in the USA and Canada.

Correctional Billing Services is a division of Securus that provides Customer Service to the called parties.

An inmate can contact family and friends by calling collect from inmate telephones in the jail. Family and friends must be willing to accept the charges.

Inmates cannot receive incoming telephone calls and employees are not permitted to deliver personal messages to inmates.

You may block phone calls from inmates by pressing '6' when you are called by an inmate.
We do not remove blocks on phones per inmate request. Only the person that is on the receiving end of the blocked phone number can remove it by calling Customer Service at Correctional Billing Services (CBS) at 1-800-844-6591.

If you are having trouble receiving calls from an inmate at any Jail/Prison/Detention Center Facility, and would like to request a BLOCK on your phone, or have a question about how to setup a DIRECT BILL or PREPAID COLLECT account, please contact Correctional Billing Services(CBS). CBS is available 24 hours a day, seven days a week. They can be contacted for:

Any billing issues for the end users.
For Block/Unblock of phone numbers.
Any rate issues.

Toll free phone number 1-800-844-6591
support@CorrectionalBillingServices.com
www.CorrectionalBillingServices.com
www.securustech.net

They kept calling and me not knowing the number I called back and to my surprise it's a prison. I don't know anyone in prison and if they got there too bad...the reports seem to be that they are spam. Please stop calling me !

I looked up the number its a prison in indiana not ohio. Ny or any other place. Its Indiana don't answer its a prison scam.

calls again I will sue

I'm Pretty Darn Sure This Number Is My Scumbag Ex,Joel Mitchell Reed,I Recieved This Unwanted Call June 14,2013 @ 2:18 PM,And I Am Scared Of HimIt's From A Prison Facility.I Want And Need Him To Never Call My Cell Phone Ever Again.

I am getting 3 to 4 calls daily from this number why are prisoners allowed to torment people when they are supposed to be locked up with NO RIGHTS! I can't answer the call because the system wants me to accept charges. Really? Isn't there a number we can call to get it to stop?

collect call from prison
no one I know

I got a call yesterday from this phone number. I didn't answer but the voice mail got cut off in mid sentence saying it could only be a 5 min call depending on which facility he was calling from. I know that my ex boyfriend is in jail and I'm guess it was him to bail him out... He's at the rockwall Texas jail. So I am almost positive this is not a scam for me.

it says that it's a collect call from a prison in Ohio but its different people calling and they don't stop either.

I route some calls to an IVR (phone menu) -- it never rings my phone they are sent directly to be tormented


hello?
4 second pause

hello, who is this?
6 second pause

wait, I don't understand
10 second pause

why are you calling me
8 second pause

hey hold on a sec
19 second pause

ok which line were you I have a few here
12 second pause

I'm not sure
4 second pause

yeah that
6 second pause

wait someone was whispering to me can you repeat that last thing?
5 second pause

no, the thing before that one
6 second pause

yeah yeah
12 second pause

yup
18 second pause

what the F-CK did you just say to me?
6 seconds

that's not what I heard
8 second pause

uh huh
12 second pause

it continues... and increases level of VERBAL ABUSE

they called me

so to ENCOURAGE removal of my number I AUTOMATE WASTING THEIR TIME & MONEY

it goes on and on with longer pauses and LOUD profanity

agents take notes on calls... the more negative feedback they have in THEIR system about MY number

the sooner THEY will VOLUNTARILY STOP calling me

I don't mind paying $0.001/min to automatically abuse them into deleting my number. (forward call to SIP URI, voip service with IVR feature like vitelity, anveo, voipms)

It's waaaaay more effective than being polite

otherwise cite them as being in violation of

+ Telephone Consumer Protection Act (“TCPA”)

+ Fair Debt Collection Practices Act § 806.
Harassment or Abuse
[15 USC 1692d]

+ Fair Debt Collection Practices Act § 813.
Civil Liability
[15 USC 1692k]

Find an inexpensive lawyer and file a CIVIL ACTION against them for COSTING YOU money on a phone you pay to receive calls