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Bell calling about a "quality check" before switching to a sales pitch.
Yep, it's Bell mobility. Been with them for years but I just cancelled my already overpriced service with them after receiving yet another increase in rates notice. NOW they want to make me happy by making me a 'special' offer and sicking their customer loyalty dogs on me relentlessly? I don't think so. Why don't they work proactively to avoid people wanting to leave instead of chasing them after they're gone? Just bad business all around. I've happily gone with another carrier and I'm not looking back.
THEY ARE ANNOYING PAINS THE ASS!!!!!!!!!!!!!!!!!!!!!!! They call me 7 days a week 5 times a day! I will report them to the CRTC.
THIS IS NOT A COMPLAINT: This number is for Customer Loyalty from Bell through a company called Nordia. I am a Bell customer and if you have had recent communications with Bell Mobility customer service, customer retention or accounting/collections departments, Nordia will call you to see how your service was. I had a horrible experience with customer service/retention/accounting with Bell just this past weekend and I just got off the phone with a Customer Loyalty agent from this number and I could not be happier. If you want your cell phone service experience to be better, do not block this call and take a few minutes out of your day to engage with them. As someone who is in the Customer Service industry, take the call and if you can't speak at that moment, schedule some time to speak with them later. Don't be rude. Companies cannot be better if you do not give them proper feedback.

But they keep calling and calling and calling and calling 5 times a day. I don't want to talk to them. All I did was buy some iphone earbuds from the bell store. I know better than to do that again! Do they ever give up?

While I get your point in highlighting the possible usefulness of a third party gathering information to help bell improve... as a customer of Bell for over 50 years I can tell you that from myself alone they have had enough feedback and either nothing changes or they invent whole new ways to be pricks. Before finally pulling the plug on them I first gathered my own information about other carriers and isn't strange how they don't seem to have nearly as bad a reputation as Bell... and they haven't been at it as long. So I'm not really buying that Bell is paying attention to any 'FEEDBACK' as you call it. Oh, and Nordia IS Bell so they are policing themselves - yet again.

Wow, I wonder if Anonymous happens to work for Bell Canada? I'm going to go with "YES!"

They called me yesterday to ask me not to switch over to Telus. They told me they would do the same package for $10 less. I don't care who I get my service from; they are all the same, so I just go with the cheapest. Switchover happened. New account makes no mention of the $10 savings. Can't wait for the first billing cycle. Wish I had just stayed with Telus.
Called 4 times in one day before I finally blocked them.
Really excessive.