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I canceled my DirecTv service yesterday because they could not seem to install the dish according to my building's standards. They came on 4 different occasions and got it wrong each time. I somehow still have to pay the early cancellation fee. Anyway, I have received 3 calls today. I answered the last call, but the calling party hung up. At least I know who is calling now.
If they don't stop, I will never use Directv in the future.
I can't stand this kind of garbage.
This email is being provided as you requested during our . We are sorry to hear about the billing issues you experienced with your DIRECTV and QWEST accounts and apologize for any frustration this may have caused. Per your request, your account will be disconnected as of midnight on 09/22/10. We waived the remainder of your 24 month DIRECTV Customer Agreement which will prevent any Early Cancellation Fee from applying. As a reminder, if you need to disconnect your QWEST services, you would need to contact them to make those arrangements. Sincerely, ChadDIRECTV Customer Advocate Team CustAdvocFollowUp@directv.com
Cancilled a few days ago and the phone calls are starting to roll in. Now they just call and hang up. Think they have been selling my number because I am now getting calls for security systems, etc. Thanks to this post, I know who the phone number is from ~ 1 (877) 843-0544.........
I have been with Direct TV for years and I don't think my bill stayed the same for more than 3 months at a time. Tried to get HD once but after 2 no-shows and one show and didn't know why he was there, I gave up. Get this, they said they wouldn't bill me for the new contract but they couldn't take it off my account. "That's the way our system works". I was so enraged! I yell'd "...you can put satelites up in the sky but can't fix my account?" Always went out if it even thought of raining. Terrible, terrible company. Got U-Verse now and much happier (so far).
Thanks for letting me vent.
:)
Hmmm ,.. interesting .. I haven't answered but have received a bunch of calls from this number. I also canceled direct tv just before the calls started